Water Well & Pump

Marin County

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What is the best thing about Weeks Drilling & Pump Company?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/20/2003 and 8/21/2008. Customer last names have been initialized for privacy. 

"They are very customer service oriented and wonderful to work with." —H.H.A.

"They came right out. They gave us options about fixing our water pressure. He came out when he said he would and really took care of the problem." —Abbie M.

"They came when they were supposed to, and they did their job." —Barbara C.

"They fixed the repair properly. They explained the process." —Betty S.

"The people that come out really know what they are doing. They look at the problem and fix it. They don't have to consult with anybody. They just fix it." —Carol B.

"They are flexible." —Charles K.

"They were incredibly responsive, and they came out quickly. They were thorough and courteous." —Christopher D.

"They come out quickly, and they do a good job." —Dennis O.

"When I call them, they are attentive. They get to me as quickly as they can." —Diane M.

"Their ability to get the work done, and they clean up afterwards." —Gilbert H.

"They do their job. They are professional, and they clean up." —Joel M.

"They have a great response time. The quality of the service, each person knows what they are doing. They are really good people and very customer oriented." —John K.

"I liked everything about them. They were good people." —Lenore S.

"Everything was done when I got home. I liked that I didn't have to worry about anything." —Leonard B.

"They come right away. They are prompt." —Pete G.

"Their expertise is good." —Richard C.

"I liked the salesman. He seemed to know what he was doing." —Ross H.

"Their customer service is nice. They are honest and hardworking. They are exceptional." —Eliza C.

"The technician was very knowledgeable, pleasant, sociable, and willing to explain things to me." —Barbara C.

"The guy they sent was wonderful. He answered all of my questions and knew what was going on." —Michael L.

"They were the whole package. When they were here, they did what they were supposed to do." —Tom R.

"They know how to service our system." —Rhonda F.

"Very courteous, prompt, keep to their word" —Antonina M.

"Promptness" —Jeff M.

"They know what they're doing. They come promptly and they get the job done."
—August L.

"Their knowledge and sincerity" —Richard M.

"The service, they were prompt, local, and good guys to deal with." —Roses N.

"I thought they were on time and thorough."
—Russ O.

"I like their depth and reliability." —Dan D.

"Everything, they saved me money and were very informative." —Tom T.

"They were very courteous. Somebody came right out to check our well. They were very competent." —Bud C.

"It's a local business and they do the job."
—Guy D.

"They came out quickly and did the work effectively." —Ed B.

"Customer service, they do a thorough and professional job." —Al V.

"They take care of any problem that we have." —Lee B.

"They come out when scheduled, and are quick to call you back and consult with the customer. They don't ignore you." —Auto P.

"They are prompt and everything is fine." —Sammy S.

"They are knowledgeable and efficient."
—Dana G.

"They are very honest about the repairs. They could have ripped us off if they wanted to." —Saraj C.

"They came on time and came right away." —Mildred G.

"The personal touch is nice and they are a part of the community." —David B.

"They are responsive and fixed the problem right away." —Gerald D.

"They do a really good job of drilling." —Beatrice N.

"They came out on a day's notice, installed the pump and did the job very professionally." —Kirk Z.

"All the people that have come out, Tim was especially nice and prompt." —Carole H.

"The speed in which they got here was good." —Richard S.

"They were so fast and professional about everything. They understood that we needed the water back on right away." —Vicky S.

"They came out sooner than expected." —Bill C.

"Their efficiency" —Buffy L.

"They have always been responsive and sent somebody right away. Their personnel are reliable and professional." —Sharon B.

"They have always been here when I needed them." —Kim R.

"They came quickly and they were very cooperative on several occasions. They are also very good educators." —Kathy D.

"They do a good job when you need them, and they are quick in getting here." —Fred M.

"I like their efficiency and everything they've done for us works." —Rich A.

"They did exactly what they said they were going to do." —John C.

"The guys that came out knew the house. It was a quick response, and fixed the problem and got us under way." —Susan D.

"They always offer good service and products." —Bob C.

"They are dependable." —Family D.

"They show up when they say they will." —Charles W.

"Their response time is great. The people are real nice and knowledgeable." —Bob W.

"They're the ones that drilled the well in the first place and there's water." —Nick S.

"They were very professional and found us great water." —Tom H.

"Their availability" —Julie C.

"I've only used them once and they were good." —Allen E.

"The people know what they are doing."
—Dennis L.

"They were very prompt and they cleaned up after themselves. They even came back and readjusted the pump for us, great service. " —Public S.

"They come right out when I call them." —Ralph F.

"They know what they are doing." —Arnold G.

"They were quick, courteous and were out the next day." —Bob R.

"They made the appointment quickly. The man was very pleasant and they even called back later to give me a senior citizen discount." —Shirley P.

"They did show up and they did suggest the best remedy for the repair." —Franco D.

"They were prompt and did the job well." —Howard S.

"They seemed comfortable with what they were doing." —Nora W.

"They always come when we call them. "
—Beverly C.

"They are friendly and do excellent work." —Don N.

"Their promptness and I think the prices are fair." —Charles A.

"They come out if I have a real problem." —Santa R.

"I can explain the problem to them and they just take care of it." —Whiteman T.

"They were very accommodating and gave me good information on how to fix the problem. "
—Ben A.

"They knew what they were doing." —Steve P.

"They come when we ask them and they fix it." —Solveig D.

"The guy who came out was knowledgeable, thorough and accurate in his diagnosis. They were timely and saved us money." —Joe G.

"I like the technician, Todd, the quick follow-up, and their dedication to finding water for us." —Russell B.

"When they installed the holding tank, the job was done very well." —Laura A.

"They are knowledgeable, efficient and generally good people." —David M.

"They are always friendly and cooperative." —Bill S.

"The employees gave us individual service." —Ann P.

"They are very responsive when you have any emergency and they came out on the same day." —Jan R.

"The fact that they have a history on the work they've done. Basically, there haven't been any problems." —Mark E.

"They've been very prompt on coming over and taking care of problems." —Wells W.

"The consistent service" —Greg N.

"Responsive" —Doralee W.

"They are very prompt and seem to get the job done." —Charles A.

"I like that they are local and they are very thorough." —Curtis C.

"They're very thorough." —Naser T.

"They were competent." —Gary S.

"They're friendly." —Duane B.

"They know what they're doing. They know water systems." —John W.

"Two things, the water quality expert is great and they call you back." —Stephaney M.

"I like that they knew what to do and they did it well." —Earl G.

"I like that they are so close." —Robert K.

"Their drillers do a good job." —S.N.H.

"They knew what they were doing." —Bob B.

"The guys who came out were wonderful." —Phil C.

"They have all my well information."
—Michael M.

"They were very thorough on their jobs." —Mike H.

"They are very reliable and respond very well to our needs." —Jean H.

"They were very professional." —Tony F.

"The response time was good." —Frank R.

"We called them on a weekend and they were here in 20 minutes." —Howard S.

"They people they send out really know what they are doing." —Robert L.

"They have been doing good jobs for me."
—Ignacio A.

"They are usually available." —Ben P.

"They were available." —Paul J.

"They are local." —Properties L.

"They are a well established business. They seem to strive for good customer service."
—Rick L.

"They came when they said they would come." —Jeffrey Z.

"I am not pleased with my experience with this company; however, they did try to fix the problem they created. " —Geoffrey R.

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