Furniture – Outdoor

Marin County

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What did you like best about Terra Teak & Garden?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/22/2008 and 3/24/2008. Customer last names have been initialized for privacy.

"They were honest and offered good customer service. The furniture also weathers well." -Maria A.

"Convenient location" -Gary A.

"The location is easy to get to, and they have a nice selection. They are also kid friendly." -Kathryn C.

"The sales staff was friendly and nice. Their pricing was reasonable, and they delivered to San Francisco that day." -Erin C.

"They delivered the furniture, and the guys were really nice. They moved it around to find the right spot. They painted and varnished it on the spot. The quality of the furniture was solid." -Peggy C.

"They have a great assortment, and they are easy to work with." -Lauren D.

"They were very accommodating. I wanted a different umbrella than what they offered, so they worked with the buyer to provide a custom umbrella. They also did some chairs for me." -Paul E.

"They were very friendly, helpful, and they made great suggestions." -Gail F.

"They were very helpful." -Khristine F.

"I liked that the furniture was out there for us to see. The lady who helped us was fabulous. They had a nice location too." -Matt G.

"I purchased a quality product, and I had a pleasant experience." -Valerie G.

"The service" -Shelley G.

"The people are really friendly." -Susan H.

"They had a good product. They were also cooperative and flexible." -Cecilia H.

"Access, and they had a good salesperson." -Paige H.

"I think it is good quality and a nice design." -Mahdi J.

"They corrected a mistake on the original order, and I liked the quality of the furniture." -Grace J.

"The quality of the furniture and the knowledgeable staff" -Nino K.

"They were available, and the people who waited on us were great." -Naomi L.

"The staff was really wonderful. They said they would deliver at 3:00 PM the next day, and they did. It was fabulous. I was so happy." -Cathy L.

"They give really great service. If there is a problem, they take care of it right away, no problems or hassles." -Steve L.

"It's close to my house." -Casey L.

"They're good, honest people." -Tom M.

"They're very helpful and accommodating. I have done a lot of business with them. The quality and selection is good. The people are knowledgeable and helpful too." -Diane M.

"The people are friendly." -Nancy M.

"The furniture was delivered quickly, and it was top quality." -Louie M.

"I liked the style of the furniture." -Paul O.

"They were willing to do what I wanted, and they got things here quickly." -Jane P.

"The way it looks on my patio" -Al P.

"There is always somebody there to answer my questions. They also have someone who knows the inventory and what the lead time is. These people seem to know their business pretty well." -Diana R.

"They did just about everything. The owner and his staff were able to answer all kinds of questions. We had a problem with one of the chairs, so they replaced it for us. They offered a lot of service information too." -Sue R.

"They have great products, wonderful service, and a great staff. When I found them, I was driving by and spotted a table, so I stopped to check it out. The table would be perfect in my yard. They delivered the table, but said if it didn't work for me, they would pick it up. Luckily for me it worked out." -Barbara R.

"Their location is centrally located for me. I love to stop and see what they have." -Kaye R.

"They were local, and they installed it for us." -Erik R.

"Customer service and the quality of the product" -Chris R.

"They're friendly, and their location is easy to access." -Stan S.

"They are local." -Mark S.

"The furniture is very good." -Eric S.

"We purchased some furniture from them, and we got a good deal." -Margaret S.

"Efficient" -Peter S.

"The furniture has weathered really well, and they have a nice selection." -Melissa B.

"I liked that they had so much of their products on display. I could actually see it rather than looking through a catalog." -Molly D.

"Convenient, and they delivered on time." -Tal K.

"The quality of the products" -John L.

"They had good products and good prices." -Alice M.

"Selection" -Peggy M.

"The products and the selection" -Margaret M.

"The weight of the furniture" -Susan R.

"Their prices are good." -Stephanie R.

"The styles and the quality of the furniture" -Sara S.

"The value and the price, and I also think their personal service is really good. They don't try to push you, and they are very accommodating." -Peyton S.

"They delivered as far as fifty miles away." -Matt A.

"Their prices are reasonable." -Jenny B.

"They were reasonably priced." -Chad B.

"I liked that I could walk through and try everything. Once I got the product, I was happy with it." -Stacy C.

"The product is good, and they don't pressure you to purchase." -Steve C.

"It was easy." -Sean D.

"The product that I bought" -Chuck E.

"I liked their salespeople, as they were knowledgeable and able to deliver." -Richard E.

"Their location is near us, and the furniture seems to be okay." -Jane F.

"It was very inexpensive." -Jane G.

"It's close to our home, very convenient. Their stuff is fine." -Arnold K.

"They offer teak furniture at a reasonable price, and their location is convenient to the freeway. They are friendly too." -Sofia L.

"They're nice, friendly, and they have a good selection." -Alison L.

"I like the style of the furniture." -Stacy M.

"I thought the selection and the quality was good." -Doug M.

"They are nice. They also offer a good selection of tables and chairs." -Tina M.

"Their service" -Fabricio M.

"The quality of the product" -Patrick M.

"I liked their selection. I also liked their policies and their three year warranty." -Mark M.

"Good quality for a good price" -Trudy M.

"Nice people, and they delivered." -Michael M.

"We liked the furniture they had." -Andy P.

"They have beautiful furniture." -Kristi P.

"We liked the design." -Akbar R.

"I thought the quality was good for the price." -Diana R.

"I purchased a teak chest from them, and it is just fine." -Jean S.

"I purchased a table there. Their location was convenient." -Iris S.

"Good selection and friendly customer service" -Gary S.

"Convenience and the variety of their products" -Gina V.

"Their furniture is great, and the people are very nice." -Tom B.

"They have a nice selection to choose from. They have a nice operation." -Pat D.

"The wood is nice." -Andrew F.

"The furniture is durable." -Carlos F.

"They have nice designs, and they are reasonably priced." -Alex F.

"Their product line was good. We purchased a play structure for our kids." -Sarah L.

"Their product and price were reasonable." -David M.

"Location" -Sarn O.

"Their prices are good." -Peter S.

"Their location is close to my home." -Jan S.

"The convenience" -Barb B.

"I thought they had a good selection at a great value." -Lisa C.

"They are local." -Kay C.

"I liked their selection." -Claudia H.

"They were nice and friendly. We purchased some chairs from them." -Renee L.

"Large variety" -Joan O.

"The construction seems to be very strong." -Jon S.

"The service was good." -Hamila K.“The kitchen looks great.” -Randy A.

“They did a great job, and they were very clean.” -Tim C.

“Professional, honest, and they got the job done.” -Brad F.

“They were very professional, and they listened to our needs and concerns. They really worked hard to please us.” -Scott H.

“Everything, they were great. I have used them three different times for my kitchen. They installed new countertops, roll-out shelves, and I also had them install shelves in my bathroom vanity. John was a very nice man. I tell everyone about the great service.” -Vivian H.

“They did a great job, and they paid attention to detail. We are happy with the outcome.” -Jerry L.

“They were prompt, courteous, and they did a nice job.” -Carol S.

“The work was wonderful, and the people were great. Even the bid was good. The communication we had was fabulous. I am very satisfied. In fact, I recommended them to my sister.” -Catherine T.

“The quality of work and the time it took them to complete the job” -Christine S.

“The way they did the job, and they were very nice.” -Josie D.

“They were prompt, and their prices were competitive. They also came out when they said they would.” -Alice H.

“They were prompt, and they did a good job.” -Doris M.

“John really knew what he was talking about. Everything came out fine. I have used their services twice now, and I would recommend them.” -Charles M.

“I liked the guy who organized it all, John Beeley. I really liked his honesty. I paid more for the job than what it actually cost, so he sent me some money back.” -Peggy L.

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