Tree Service

Marin County

Small World Tree Company

(415) 455-0909

Serving the Bay Area

www.smallworld
tree.com
mail@smallworld
tree.com
James Cairnes, Owner

SERVICES
Oak Care Specialists
Surgery & Consulting
View Creation
Tree Pruning & Removal

HOURS
Mon – Fri: 8am – 5pm

GUARANTEES
Satisfaction Guaranteed

EMPLOYEES
6

CERTIFICATION/TRAINING
International Society of Arboriculture
Certified Arborist

Workers Comp Ins.
Liability Insurance
State Lic. No. 755039
Legal & Finance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 246 random customer surveys made since Dec. 2002 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Small World Tree Company has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 205

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Survey Comments

Owner James Cairnes

James Cairnes attained a three-year National Diploma in Arboriculture at Merrist Wood College, UK in 1990 and has since practiced tree care in five countries, including the U.S. Mr. Cairnes settled in Marin County in 1997 and founded Small World Tree Company with Natalie Carey.

Mr. Cairnes has always been committed to performing the highest quality work with an honest, knowledgeable, and professional approach that has earned him the respect and trust of his clients. He clearly loves his work. His enthusiasm spreads throughout the company and is an integral part of its success.

From all aspects of tree removal services, to pruning, tending and restoring trees with multitechnical methods, to consulting services, Small World Tree Company is the premier full service tree care provider in Marin County.

COMPANY PHILOSOPHY
"We give our customers personal attention and listen to their concerns. The same dedicated individuals see each job through and develop a rapport with each client. We are conscientious about our work and meticulous about cleaning up after ourselves. We keep up with the latest advancements in tree care to ensure that our services remain on the cutting edge."

EXCERPTED SURVEY RESPONSES
"The work is impeccable. They pay attention to details and are knowledgeable about trees. Also, they're concerned about ecology and the environment." — Barbara Z.

"I appreciate their knowledge about trees, the expertise and completeness of their work, and the fact that they clean up afterwards."
— Winifred M.

"They did the job that was asked for thoroughly to our satisfaction—and the neighbors'." — Michael R.

See Survey Comments