Window
Coverings
Marin County
What did you like best about Shades of Marin?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 5/27/2008 and 10/18/2008. Customer last names have been initialized for privacy.
"The guy who came out, the quality of his work, and he arrived at the time that he said he was going. Everything was as they said it was going to be. I was very happy." —Gerry A.
"The service was excellent. The guys were very amicable and easy to work with. Everything they suggested worked out wonderfully. They had a lot of experience. They knew what they were doing. Their prices were reasonable. I found out about them through a friend. Now I refer them to friends. I thought they were great." —Ruth B.
"I have been using them since 1973. I just really like them. I like how they handle things and they are really good with customers. If there is a problem, they come out and take care of it. They take care of your needs. They are very accommodating. I have found them to be very helpful." —Ellen B.
"They were just right there to help us and answer any questions we had. The measurements were accurate and they delivered on time. They were really personable. They have been in business for a while." —Judi B.
"They did everything they said they would do. They showed up when they said they were going to and delivered on time. They installed it, and it fits perfectly. They also sent the extra parts as we requested. We had some older blinds where there were some parts that over the years had been lost or come off. They fixed minor things on the old blinds. They did everything we wanted." —Barbara B.
"The customer service was excellent. The personnel knew what they were doing. They were on time. Everything was done correctly." —Pauline B.
"They have the ultimate product. They are nice on the phone. The shade is nice." —D. B.
"They were reliable." —Emma S.
"It was very prompt and efficient." —James C.
"That I got to talk to the owner, he came over to my house." —Jamie C.
"They are very nice." —Charlotte D.
"Friendly, courteous and helpful" —Barbara
"They had the product I wanted. They were open later so I was able to get there." —Cari A.
"They were polite and they got the work done. They were accurate. They did what they said they were going to do." —Pat A.
"They just made it easy because they did everything. I was pretty happy." —Pete B.
"The gentleman who did the installation" —Romana B.
"The good look and the style" —Robert C.
"They are great. I always use them." —J. D.
"They are easy to work with. They have a quick turnaround time and good quality products." —Amy B.
"They are convenient. They are close to my house." —Laura C.
"They had the kind of shades that I wanted. They took away the old ones." —Annie B.
"The guy was pleasant. He showed up when he said he was going to. The people in the store were nice and their prices were more affordable than somewhere else. The quality of the fabric was really nice. Everything was nicely made." —Kim B.
"The service was quick." —Rachel D.
"The two guys that did the installation were good, very pleasant, and friendly. They were really concerned about doing it right." —Lulu C.
"They are here for us when we need them, and they always show up on time." —N.C.H
"They were very helpful and accommodating." —Andrea C.
"They're the best. I've been using them for years." —Ann M.
"Value, quality, and price" —Anna B.
"They were everything that I would expect from a business. Everything was good." —Anne Z.
"I like the way they hang and what they do for the room." —Barbara H.
"The service and the quality of the product" —Bonnie B.
"I have been using them for 27 years. They're great." —Brigitte R.
"They're great, and they do good work. I've used them a bunch of times." —Bruce W.
"The service, and they were able to fix things." —Carolyn Q.
"I liked that the owner came to install everything." —Catherine B.
"They did a very efficient job." —Cathy F.
"They do a really good job. They take care of everything themselves. It's a complete service." —D.C.
"They were on time, attentive, and they did good work. I felt like I was dealt with honestly." —Diana J.
"They were very accommodating, polite, and they did a good job." —Diane G.
"They're reliable, courteous, and nice. They have good products." —Donna B.
"They were straightforward and easy to deal with." —Doug C.
"The guys do great work, and they're really straightforward." —Eileen C.
"They're the best." —Eileen F.
"Their promptness, and they keep their word." —Eileen J.
"I liked everything about them." —Eleanor D.
"I used them before. I knew they did good work, so I called them again." —Eleanor H.
"Just everything, the way it was handled was good service." —Ellen B.
"They know the products really well. They can give you aesthetic advice. They match the colors perfectly." —Ellen G.
"The quality of their work, I am just totally happy." —Faith F.
"They do beautiful work." —Frank F.
"On time performance with the correct product" —Gary Y.
"Over the years I have built a relationship with them. I know the people." —J.W.
"The people were really friendly and helpful." —Janice B.
"They are prompt, and they give you the price immediately. They will come by, measure, and order it. They get things done. I have been with them for almost 40 years. They are very courteous and competitive with their prices. They are the people I always call" —Janie S.
"We have used them for 15 years. They have always given us good service. They do what they say they will do. The prices are fair, and they have just been wonderful to deal with. They are good honest people who do wonderful work." —Becky O.
"I think they are an excellent service. They are friendly, and they do a great job." —Marie E.
"The quality of work, friendliness, and the speed at getting everything done, they were good all around." —Joan M.
"They are good about special orders. I am usually kind of fussy." —John I.
"I like the personal service and personal attention." —Kathy B.
"They are fast. They are very nice and honest. I like the work." —L.S.
"Personal service" —Linda C.
"The customer service and the people, they were great. When I had to ask them to come back, they came right away and didn't charge me." —Maria G.
"Everything, they are family owned, reliable, and they stand by their product. I have used them for every place that I have moved into. I will use them again. I recommend them a lot." —Marie S.
"They are prompt, straightforward, and they have a good quality product." —Marilyn D.
"They gave us a lot of good information, and they were flexible on price." —Mark F.
"I just like the practicality. They work beautifully. The product is great for light, heat, and the appearance of my home. They have improved the appearance of my house. They do an excellent job." —Mary P.
"Good customer service" —Meg F.
"They were professional, and they cleaned up after themselves. They did a good job." —Michale G.
"I thought they were reliable." —Mrs. B.
"They were very attentive to details. They were excellent. They remembered our names." —Nancy T.
"On time and personal service" —Paul G.
"They gave good advice, and they did a good job. I like the blinds." —Ray F.
"Big selection of materials" —Richard F.
"They are prompt, kind, and their service is excellent." —Robert P.
"The salesperson and the quality, I thought everything was great." —Romana B.
"They kept their scheduled appointment, and they also installed them on time. They kept their word. They were reliable." —S.C.
"Attention to details, and their follow-up service was great. The customer came first, and they were open. They went above and beyond what they were expected to do." —Sarah G.
"Their customer service, they are very personable, fast, and efficient. They are easy to schedule appointments with. They are a really good company. Another thing I like about them is that they are a family owned company. I think they are great." —Sarah N.
"They were on time, nice, and they kept me informed as to when the order would be in." —Sherry M.
"They are one of the best companies around, period. They are always honest, and their workmanship is good. They stand behind their product." —Stephanie C.
"Quality work, friendly and prompt service, everything was A-okay." —Taj V.
"The shades that I originally purchased didn't fit all of my needs. Eric went out of his way to explain all of the options. He was quick to replace them, and he did a great job." —Ted H.
"Prompt service and good installation" —Terry B.
"They did what they said they were going to do, and everything seems to be okay. They did a good job." —Jeff A.
"They were very efficient." —Albert C.
"They did a good job." —Alfredo S.
"They were prompt." —Bruce D.
"Good communication skills, and they're professional." —Chris K.
"The people" —Emma S.
"They were on time." —Julie B.
"They were conveniently located, and they were knowledgeable. They had a good selection, they were helpful, and their prices seemed fair." —Laura C.
"They were local, and the people seemed to be very knowledgeable about their products." —Leslie D.
"They are convenient. I have used them twice." —Liane B.
"They did a good job of installing a quality product." —Lisa S.
"We really liked Eric. He was the person that came out to work with us." —Malcolm B.
"It is family owned. They take pride in what they do. They are willing to help however they need to." —Marco G.
"Their expertise, and they try to do the best they can for the customer." —Marian M.
"They have a great selection, and they are really friendly." —Marita D.
"I liked their description of the product. They held our order until we could decide what we wanted. They installed it perfectly. I am a happy customer." —Morton D.
"They were pleasant, and they did exactly what they said they were going to do. It was very successful. I have enjoyed the blinds." —Pat C.
"How quickly I got my windows covered" —Rita D.
"They came to the house and brought samples so that we could see what they would look like." —Robin R.
"They are close to my house and easy to do business with." —Sue B.
"They are very accommodating, close by, and they have done work for me in the past. They do a good job." —Tom R.
"They do good work." —C.T.
"The quality of the shades" —Allison B.
"The variety and the selection of products" —Anita A.
"I like the people." —Carter B.
"I liked their final installation. It was good." —Frank R.
"They did what I asked them to do. They finished the job." —Jody G.
"I think their quality is really good. They are a really good, local company. They are really nice too." —Leslie T.
"They seemed pretty responsive to other shade companies I have dealt with." —Marianne B.
"The selection" —Monica F.
"It's hard to pick one thing. They were good with the installation and the service." —Sean B.
"They were thorough, prompt, and reasonable in terms of price." —Sheila B.
"Convenience" —Bruce S.
"They had a lot of custom items to choose from." —D.B.
"They seemed to know what they were doing." —D.H.
"The quality of the product was very high." —John B.
"I thought their price was reasonable." —Roy W.
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