Steve Villa and Ron Leach

Rafael Floors celebrates their 50th anniversary in 2007. For most of those years—since 1962—Ron Leach has been a part of a flooring company that has been proud to be of service to the people of Marin. Co-owner Steve Villa joined the company in 1978.

In recent years, Rafael Floors has won the Pacific Sun’s “Best of Marin – Carpet Store” five times and is in the Best of Marin Hall of Fame.

Rafael Floors has a 4000 square foot showroom, which provides ample opportunities to view a full range of stlyes and colors of carpet, both wool and synthetic, vinyl, linoleum (a “green” alternative), hardwood and the newest laminate floors such as Pergo.

Employees train to acquire CFS (certified flooring specialists) and CFI (certified installers) designations to keep them up to date on the latest trends in product and installation techniques.

COMPANY PHILOSOPHY
"Rafael Floors’ success is due to its profes-sional, well-trained sales people and its own in-house installation force, all of whom make it their first priority to take care of the customer. We are proud that 80% of our business comes from referrals and those who return to us for their flooring needs. We like to provide our customers with some special touches, such as thank you cards, plants and installation anniversary cards that remind them how long their flooring has endured the test of time.”

EXCERPTED SURVEY RESPONSES
"The saleswoman was knowledgeable and very helpful." — Betty B..

"They're very accommodating, have good
products, plus they follow through." — Joan G.

See Survey Comments

 

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