Auto Body

Marin County

Milani's Autocraft

(415) 883-2531

110 Hamilton Drive
Novato, CA 94949

www.milanis
autocraft.com
milanis
autocraft@aol.com
Joe Milani, Owner

SERVICES
Auto Body Repair & Painting
Unibody & Frame Repair
Mobile or Free Computerized Estimates
Free Pickup & Delivery

HOURS
Mon - Fri: 8am - 5pm
Sat: By Appointment

CREDIT CARDS
MasterCard
Visa

GUARANTEES
Lifetime

BRANDS
All Major Insurance Companies

CERTIFICATION/TRAINING
ICAR Training
ASE Certification

Workers Comp Ins.
Liability Insurance
State Lic. No. AC203949
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 270 random customer surveys made since Dec. 2002 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Milani's Autocraft has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 194.

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Survey Comments

Joe Milani, Owner

Joe Milani has worked in the auto body trade since the age of 20. His love for working on classic cars gradually evolved into a full-time vocation, and he established Milani's Autocraft in 1990.

Milani's Autocraft provides complete auto body repair and painting, and unibody and frame repair. The company is outfitted with highly specialized, constantly updated equipment, such as a Star Liner dedicated frame rack, a Data Liner laser measuring system and a pressurized downdraft baking booth. They also offer mobile estimates, free computerized estimates, and free pickup and delivery.

COMPANY PHILOSOPHY
"Not only are we experts in repairing your vehicle to its pre-accident condition; we actually make every effort to restore it to its original factory condition. We take pride in our ability to guide you through the maze of insurance coverage when you're rattled after an accident. We prepare accurate estimates, smooth the way with your insurance company, and attend to every detail so you can relax. We pay close personal attention to every customer and car. Because meticulous repair and painting take time, we don't rush you through. Our record of customer satisfaction speaks for itself."

EXCERPTED SURVEY RESPONSES
"Their customer service was excellent. They took care of us and the workmanship was guaranteed." —Marianne A.

"I like the way he handles the job. I think he's very professional and competent and has a great price, too."—Chris B.

"I like how the owner is there and handles everything and makes it personal."—Jane C.

See Survey Comments