What is the best thing about Market Engineering?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/1/2005 and 4/22/2008. Customer last names have been initialized for privacy.

"They are very responsive and genuinely attentive to my needs. They even take the time to research the best product for me." -A.C.W.

"They are a delightful company to work with." -Kevin

"I liked the person we dealt with, Steve. He helped design and build the cellar." -John

"The men were knowledgeable, clean, nice, and very efficient. They did excellent work. We would recommend them to others." -Joe

"They came out promptly with an estimate. They were very thorough about getting the right materials for our project." -Mark

"They were easy to work with, and they did everything they said they would do." -Matt

"There was no running around." -G.M.C.

"Their general level of professionalism" -Jim

"Their fast response and knowledge." -A.F.C.

"They know my name when I call and they are proactive about getting the job done. Rhey doesn't tell me, 'oh we were waiting for you to call us back'. They show up when they say they will, and if I tell them to drop what they're doing because I need them now, they do it." -A.S.T.

"They're always there for you and consulting as their doing the job, I've used then in emergencies many times, they are top-notch and always show up when I need them." -A.

"They're incredible efficient. They are really pleasant guys to work with; Marty, Jeff and Ken are excellent. The service aspect of it is informative, they give you the best solution or alternative. They are straightforward and tell you like it is, I wouldn't use anyone else." -A.R.R.

"The service was prompt and they took care of my problem." -B.I.N.

"Their responsiveness." -B.F.

"They responded right away, and showed up when they said they would." -C.A.

"They always solve the problem." -C.O.

"The service; they're friendly people." -C.E.

"They worked fast and efficiently." -C.H.

"I like that I know who I'm dealing with." -David B.

"They're very nice and easy to deal with." -F.C.B.

"They do a good job; they answer my questions straightforwardly." -F.E.

"They are reliable." -F.S.

"They're thorough, and they communicate well with us." -F.F.

"Ken is a fine human being; he's knowledgeable and experienced, and has a warm personality." -G.F.

"They were terrific guys.They were prompt, and did good work." -Ginger

"Service was great!" -Herbert L.

"They're very prompt." -H.C.C.

"Their service and their workmanship." -H.C.

"Quick response to my calls; the service tech, Jack, is world-class." -I.R.

"They don't gouge me." -J.C.

"Professionalism, good service for refrigeration and air conditioning." -L.G.

"They are easy to talk to, they were responsive, and got here quick." -Linda C.

"Responsive." -L.O.

"They came out right away and were able to fix the problem. They also trouble shot another problem that
I was not aware of." -L.T.

"We were well taken care of. They came in and fixed everything right, and the estimate is always accurate." -M.E.

"Straight forward and honest." -M.B.C.

"Efficient, on time, and professional." -M.F.B.

"They were fair with me, and they do a great job." -M.J.

"Steve is an impeccable person. He never does anything half way, and they are honest." -Mark F.

"The service is excellent; they're punctual and they don't sell you a bill of goods." -M.R.

"They have good work ethics. They are prompt in arriving, pleasant, willing to answer questions and work with us. The results turned out fine." -B.C.

"They know what they're doing." -C.G.

"They did what I asked them to do." -C.T.

"They're very responsive when I need service." -C.M.

"He knew right away what was wrong and he fixed it." -Claude J.

"They're service is very good. If I have any problems with my coldbox or refridgerator, they're out when I call them within a small time frame. It's same day service and that's key for me. Because, if I come into my store and see the refridgerator is out, the meat thawing, they get there fast and fix the problem." -D.M.L.

"They were very helpful about how to maintain the machines; they knew their job." -D.M.R.

"They were prompt and good." -G.C.D.

"Credibitly, honesty and on time." -K.E.

"They came when they said they were coming." -Michael K.

"They were honest and punctual." -Patricia E.

"The staff makes me aware of problems that I have, and it seems like they are very honest." -T.H.C.

"Good service." -Bob K.

"They were very helpful. When I had no idea what I was getting into, they gave me a great deal. They gave me a beautiful price on the unit and I was satisfied." -B.G.

"They were quick and responsive." -C.D.C.

"The prompt service." -C.S.

"They were prompt." -C.S.

"They were here when we need them and on time." -C.O.

"They're very prompt, we get a service call and they seem pretty knowledgeable." -C.C.

"They were prompt." -D.M.

"The availability, promptness and quickness to respond." -D.R.C.

"Efficient, prompt, good follow-through, attention to detail." -E.R.C.

"They got the job done." -F.C.

"Their technical expertise." -G.R.

"Knowledgeable and capable" -M.T.

"They've always given me a good price, and they're always quick yo react when I need something. I never have to worry about them not being upfront with me about what's needed" -T.A.T.

"They were timely." -B.I.

"I like how quickly they are able to respond to us. From the time we call them they're able to come out and take care of whatever our needs are." -D.P.

"They are the only ones that service our type of units." -Kenny K.

"Their engineering skills are very good. They're very prompt about what they do." -Christopher S.

"Everything he did was okay and correct. Ken is very knowledgeable." -L.S.S.

"They came the same day and did the work." -Lisha F.

"Prompt response." -M.H.A.

"From start to finish they kept to the schedule." -M.C.C.

"They sold us a great product that lasted many years. When we finally had to replace the motor they were efficient, fast and good." -Norma R.

"They're straightforward, and do a good job." -S.C.S.

"They delivered the goods." -Bob R.

"They were very efficient and professional." -D.J.C.

"They repaired my wine cellar, and they were quick to respond to us." -Jeff D.

"They did what they said they would do." -Michael S.

"They have good quality products, and they were easy to work with. They did what they said they were going to do and were reliable." -Ronald B.

"They did what they said they would do." -Sally G.

"I liked how they walked me through the process." -Clara H.

"I liked they're explanation of the product. I didn't have a question they couldn't answer." -David C.

"The wine celler works." -Glenn K.

"They were reliable and answered all our questions. We went for a very specific product, they had a knowledgeable salesperson." -John C.

"Their ability to work with my contractor." -Michael T.

"They were responsive, they came out when ever we had problems." -Scott A.

"The design." -Susan C.

"They had the specialized knowledge." -Tom B.

"I liked the designer." -Stephanie J.

"They seemed to know about the product." -Mark B.

"They delivered on time." -Arthur B.

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