Mold Removal and Repair
Marin County
What did you like best about K2 Environmental, Inc.?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/22/03 and 7/14/09. Customer last names have been initialized for privacy.
“They were fast and they really cared about their customer's needs. They worked overtime and on the weekends to get the job done for us.” -Andy C.
“They did everything that I asked them to do. They came right over. They were here whenever I needed them.” -Lawrence D.
“They followed up. They were here when they said they would be. They called me every night to advise me of the work they would be doing the next day. They were on time. They did a good job and they were very professional.” -Thomas T.
“They did what they were supposed to do. They were on time.” -Leon L.
"They were responsive, and they kept me informed. They did a great job." —Clayton P.
"They did exactly what they said they were going to do. The big thing for me was that they were fast and very clean about it. The workers were also very helpful. They were excellent." —Doris B.
"The quality of the work" —Mario A.
"They were very thorough." —Robert S.
"The communication was excellent." —Eleanor C.
"They responded promptly when it was serious. They did a really good job." —Phyllis K.
"They communicated well." —Fred V.
"They were good, and they finished the job on time." —Joseph L.
"I like their professionalism." —Mr. C.
"They were knowledgeable. They did the work in a timely and efficient manner." —Mr. M.
"They knew what they were doing. They seemed like they were very well trained." —Louise F.
"Professional, responsive" —Richard C.
"Neatness of the work, and they showed up on time for meetings" —Mr. S.
"They were easy to deal with, nice, straight forward, and careful in their work. They answered my questions, and were very responsive." —Celina P.
"I appreciate their honesty and the mediation is great. They're upfront and they don't hide anything." —Ed K.
"They were recommended to me and did a great job. They charged us less than the original estimate after completing the job." —William M.
"I liked the fact that despite my insurance did not cover the work; they allowed me to make payments until I could pay off the bill. I thought that it was very considerate of them." —John L.
"They were professional and thorough." —Alan P.
"The people are all very pleasant to work with." —Christine R.
"They got the job done and did everything they said they would do." —Joyce L.
"Quick to respond, professional, technically savvy" —Elizabeth P.
"They show up and do the work. They're nice and during the first phase they've gotten the job done. They're going to be moving into phase 2 now and I expect the same amount of great service." —Barbara M.
"They were prompt and they knew what they were doing. They did it quickly." —Cindy B.
"They were very accommodating. They made mistakes in the billing and they admitted fault. They're coming back to complete a portion of the work." —Ellie L.
"Eric and Mike are excellent." —Stacy C.
"They responded well." —George K.
"The owners always came and checked up and told us what was going on." —Patricia H.
"Professionalism, knowledge" —Karen R.
"They were very efficient in dealing with our situation." —Pam M.
"The job was thorough and I felt confident that they knew what was best." —Virginia T.
"Responsive and did good work." —Fay A.
"Very professional, did a good job, was here when they said they would be." —Carol B.
"Quick response, owner was right there on the job." —Declal
"Professional, responsive, follow up was great and very informative." —Don P.
"Responsible, reliable, did what they said they were going to do and superb customer service." —Jessie S.
"Extremely professional and knowledgeable."
—Blair A.
"Responsiveness" —V.A.C.
"Responsive" —Tom U.
"Well-organized, responsive" —Manfred K.
"Quick response, professionalism came out when we were in a crisis. Their detection equipment saved our house." —Elizabeth P.
