Home Improvement Center

Marin County

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What is the best thing about Goodman Building Supply?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/2005 and 4/16/2008. Customer last names have been initialized for privacy. 

"They are the best in their line of work." -Janis C.

"They're very helpful." -Jim O.

"They're always extremely helpful, and their prices are great. I love that they are a small business." -Carol

"They're personable. The people are friendly, fun, and for the most part, they always have what I need." -Jack W.

"Their staff actually knows what they are talking about." -Elisabeth G.

"They know their business." -Paul B.

"Their staff is very knowledgeable about their products." -Harley S.

"Their customer service employees are very helpful with finding things in the store." -Rich S.

"I like the people who work there." -Gary A.

"I like their friendly and welcoming approach. They tend to have what I need, but when they don't, they refer me to someone who does." -Lauretta W.

"They generally have what I need." -Scott H.

"They have a personal touch. They go out of their way to help." -Gerald R.

"They are a local store that has been around for a while, and the staff is great." -Michael C.

"They're friendly, personable, and very helpful." -Tom S.

"Convenient location" -Jim K.

"They have a vast inventory of different materials and things you might need for your home." -Philip P.

"They're near my work." -Stephan R.

"Terri, and their variety in merchandise hardware" -Ted N.

"The convenience of a wide variety of products" -C.B.M.

"It is near my house." -Jim K.

"It's close to where I live, and the popcorn is great too. I like the fact that it is family operated. I like to spend money there." -James C.

"Their proximity to my house" -Geoffrey S.

"I like the courtesy they extend to you when you're looking for something." -Velia B.

"They're close to my house." -Robert K.

"Their location, and the cashier department is really helpful. Adam is just about the nicest person there." -Eric P.

"Marvin is good, I deal with him most of the time. I am very satisfied with his customer service." -Joe J.

"There's plenty of help available there." -Marilyn M.

"I like them because they are the only hardware store by my house. They always try, and they are always helpful." -Van L.

"I can usually find what I want." -David L.

"The supply of goods and equipment; their location; and their service" -Nick L.

"I have used them since they opened fifty years ago. They are convenient in that on my way home I just get off the freeway and right back on, they have good parking, a great selection of products, just overall high ratings from me." -Robert F.

"They had everything I needed, and they were very nice to do business with." -Ken G.

"They have a helpful staff." -G.S.

"The nice variety, and that they nicely serve people. I like that they keep the same service people year after year." -Ida L.

"They have everything." -Jacob H.

"The fact that they send an invoice with the statement" -H.P.S.

"They send us the invoices along with the monthly statement, and we still get the discount." -K.W.C.

"It was close to me." -K.B.

"They are helpful, have good prices and they are well stocked." -John M.

"Great selection, great people, great place, good prices; they've become more competitive." -Edith M.

"Convenience" -R.R.

"It's convenient when we work in that area. They're friendly." -S.C.

"They're a local community hardware store." -S.R.

"Convenience, and everyone's real helpful." -S.F.H.

"Their service, the people; Martin is a wonderful person; the girls at the contractor counter are fabulous." -T.T.

"They are local and they are well stocked." -Nina W.

"Their selection, anything you need you can find there." -Webster G.

"I like the manager. The service is good." -Gary A.

"Convenience, and the personal help that I get. Martin does a wonderful job." -Don P.

"Friendliness, helpfulness" -Scott D.

"It's a local neighborhood business. They made it easy to do a big project that I had. They're very customer-centered and flexible." -Rob W.

"They are close by." -Don M.

"The employees are helpful and I get along with them." -Jerry W.

"They know me there for a long time. It's like a member of the family." -A.S.

"The personnel staff are knowledgeable.They are customer oriented and go the extra mile for you." -Don D.

"It’s right around the corner, and they keep my account straight. The employees are good, they have treated me well over the years." -Bill R.

"They are helpful, and I like the store." -Dorlane D.

"I think they are great." -Jennifer D.

"Location" -Mr. M.

"They are convenient and the employees are knowledgeable." -Chris L.

"I like the fact I can find a clerk readily available to answer any of my questions with information, advice, and suggestions." -Peter B.

"The people working there are knowledgeable and are able to help you with any questions." -Hugo B.

"They have competitive prices." -David B.

"Selection and location" -E.K.P.

"They have a good selection and have a convenient location off Highway 101." -H.D. D.

"They have a good variety of products." -T.I.A.

"The location" -Kappas M.

"The convenience of location" -M.L.D.

"I like the owner, it's like a family." -Kenneth O.

"The people are nice, they have lot of different products." -Mark R.

"The invoices are easy to read, and they include a copy of each invoice." -Tarom G.

"Their attitude, their prices" -Alexander M.

"There's always someone to ask when you have a question." -Terry P.

"Most of the help is knowledgeable; prices are good; they have what I need; it's friendly, there's a senior discount on Wednesday." -Robert W.

"Reliability" -John I.

"They're convenient to where I work. The people are very helpful." -James V.

"They were convenient to a job I was doing. The people there could actually answer my questions, unlike Home Depot or some other mega store." -Steve T.

"It's convenient to where I live. It’s cheaper than other local hardware stores. They help you find things." -Joe H.

"They have a lot of stuff." -NIna H.

"They were able to find what I need pretty fast." -Ed E.

"They have everything." -Cheryl M.

"The guys on the floor asking if you need help." -Todd M.

"They have everything." -Karen M.

"The staff are nice and helpful." -Victoria K.

"Location, friendly staff, and they generally have everything I'm looking for." -Katrina D.

"The variety of products" -Moti K.

"They have some people that are very personable." -Alice J.

"They have a good selection of products, and they're local." -Douglass A.

"They're convenient." -Douglas B.

"They're close to my place of business."
. -Bruce F.

"Convenience" -Karen H.

"They're convenient, and have a fairly decent supply." -K.P.

"They are handy." -M.P.

"They're close by, and they carry a lot of stuff." -William J.

"I like that they are off the freeway." -N.D.

"They are convenient, being that I live in Mill Valley." -N.P.C.

"Location" -T.M.

"They were nice about correcting a mistake in the order." -M.D.S.

"It's convenient." -Jerry W.

"They keep up to date on your accounts in the office. (but see Q4). I like the wide selection of merchandise." -Mariam T.

"They are local, they have a good selection, and they try to be helpful." -Tim H.

"Convenience; some of the people there are good." -Rafael R.

"Price is good; selection and service are fine." -D.F.S.

"They are local." -Jeff A.

"I like the choice of the equipment. The quality and the service they provide is good." -William C.

"They always have someone their to answer your questions that knows what they are talking about. I really like that they are community minded. I think that is a big plus." -David C.

"The central location; we've had a long relationship with them." -C.B.M.

"I like the selection and the knowledgeable sales people." -Andrew C.

"It is near me." -Joan M.

"I like that it is an independent store." -Douglas L.

"They are local, not a big company. Their employees are fun and friendly, and they have a good selection." -Hazel J.

"I like their convenient Mill Valley location." -G.C.

"They're nearby and convenient for me." -K.B.

"The customer service and the people." -P.T.P

"It's convenient for my needs, especially in emergency situations." -U.P.C.

"The employees" -V.B.C.

"I like a few of the longstanding employees who are nice and courteous, employees who are willing to help. The lady who works in paint is a model employee, Marilyn. Cindy and Janet are very good." -William S.

"I like the yard manager, he has been very helpful to me." -Tom R.

"The popcorn; good parking" -Jonathan R.

"They have a friendly atmosphere." -Deborah H.

"It's convenient to where I live." -Anna H.

"The location is great." -William M.

"The have good selections of merchandise." -J.M.C.

"They are near by and that is very convenient for me." -Dave M.

"The products are good ,and the customer service is great." -B.R.C.

"They have good popcorn, and I would use them again." -M.E.

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