Auto Repair - European Specialist
Monterey & San Benito Counties
What did you like best about Collie Autoworks?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 9/4/07 and 12/4/08. Customer last names have been initialized for privacy.
"They're very good at what they do." —Jim M.
"I think the owner is very knowledgeable about cars." —Andrew H.
"I like how friendly and kind Denise and Dan are. They're always extremely helpful in trying to find me a cheaper part. If they know someone who can do the job better or cheaper, they refer me. They feel like family. When I call, we chat. They always give me a ride if I need one. Theyíre the best mechanics Iíve ever used." —Matthew R.
"I thought they were very customer service oriented." —David W.
"They were just good on all levels. They were also very fair with the cost. They gave us a loaner car. They fit us in with the best time available according to our schedule needs. I definitely thought they were good." —Joe P.
"Quality and price" —Barbara Y.
"They're honest, and I trust them." —Stephanie D.
"Friendly service, and they did everything we asked them to do. They fixed it perfectly. The parts were ordered on time. Economically speaking, they had the right price." —Andy A.
"They're very accommodating and honest. They always take care of the customer." —Frank S.
"They really know what they're doing. They're progressing with the new shop. They're nice, very cordial, and easy to understand. They explain things to me, and they take care of things that need to be taken of. They've also added the service of picking you up and driving you home, so they seem to be taking care of things." —Sharon M.
"The personable service" —Charlie G.
"I like everything about them." —Gerard O.
"Their customer service all around, I especially like their promptness and the quality of their work." —Mike F.
"Customer service, the people that work there are very friendly." —Will M.
"They do the job right the first time, and they're very customer oriented." —David S.
"Their honestly and their generosity, they also do high quality work." —Susan J.
"They're great team, the owner and his wife. I think they do great work." —Suzanne W.
"They're very nice, and I like their prices." —Ruthie D.
"They do what they say they're going to do, and theyíre friendly." —Steve G.
"They're very nice, and they do a good job." —Craig K.
"I liked their attitude and the fact that they washed my car once the job was done." —William C.
"They're very knowledgeable and friendly." —Lou P.
"They seemed to be very genuine and knowledgeable." —Brian M.
"They did a pretty good job on my car." —John R.
"Their customer service" —Terry I.
"They are friendly and prompt." —Adriana M.
"They're excellent, just a great company." —Arlene R.
"They were pleasant, professional, and trustworthy." —Bill M.
"They are very quick." —C.M.
"They were just outstanding. We were very pleased with the service we received from them." —Cathy H.
"They were very personable. I liked the fact that a couple ran the place. I felt like they really knew my car." —Cori C.
"His professionalism and knowledge, and he was very courteous." —Gary F.
"They have good communication. They are straightforward in diagnosing problems. I liked that they were in the range of the quoted price. I had a very good experience when I was there." —Gautam C.
"I like their attitude." —Jim T.
"They explained in detail what they would do and why. They met the prices that they quoted to me in advance. They have very nice people there." —Josh L.
"They were honest and efficient. They didn't overcharge. They did good work." —Lee P.
"They did a good job." —Linda S.
"Speed, friendliness, and the price" —Lucio D.
"Their commitment to doing the job right." —Mary K.
"They were super friendly. The mechanics explained everything to me." —Matt H.
"They did good work. I was very happy with the outcome." —M.L.
"They have great service." —Nina T.
"The service" —Omar M.
"They did an excellent job." —Roger M.
"Their knowledge of the product." —Todd P.
"I like the fact that they're a family business. The personal attention that I receive from them is awesome. I just think theyíre very personable. The work that they do is just impeccable. It is amazing. The shop is clean." —Victoria V.
"The service" —Adonia L.
"They had a prompt turnaround time. Their mechanics are very knowledgeable in what they do." —Carlo O.
"I thought the people were professional. The price was fair. My car ran fine when I got it back." —Keith G.
"They were prompt." —Klaus C.
“I liked the owners and the service.” —Chace A.
“They are honest, knowledgeable and committed to keeping prices low for their customers.” —Said A.
“They complete the proper wholesale work” —Auto H.
“They were reliable and honest” —Danielle B.
“They were quick, fast, and affordable.” —Amanda B.
“They were the best I had ever used.” —Dan B.
“They were honest, started working on things immediately, and they were reasonable.” —Nazareth B.
“They were easy to talk to, and my car came back in good condition.” —Sieg C.
“They were punctual, they got back to me, and they were very knowledgeable” —M.C.
“I like their honesty, great customer service, and the quality of the work” —Oscar C.
“I liked the personal service and the quality of the repair.” —Joasia C.
“Their service” —Jan C.
“They were very knowledgeable and easy to work with.” —T.C.C.
“Family owned business and their professionalism” —John C.
“Their personal touch” —David D.
“They were personable, knowledgeable, and had better prices than their competitors. I was very happy with the level of service that we received.” —Eduardo D.
“They were fast when we needed a small repair done quickly.” —Kiley D.
“They were quick and good” —Thomas E.
“Prompt, honest, and perfect service.” —E.E.I.
“They were available when I needed repairs. They were prompt and fixed a second item on the car for a nominal fee.” —Mike F.
“They were quick and have been able to handle the diverse vehicles that we have sent to them.” —G.G.
“They were very honest and polite people.” —Kathy G.
“I loved their professionalism, customer service, and courtesy. They took excellent care of my car.” —Walter G.
“They knew what they were doing, delivered what they promised, and did a good job” —Tom G.
“They are fair and very forward thinking” —Nola H.
“Their workmanship and courtesy” —Charles H.
“Friendly and prompt service” —A.J.
“They were friendly and explained the problem that I had very clearly.” —Elisa J.
“Nice, honest, and friendly” —J.A.
“Personal service, they remembered my name and knew my car when I arrived” —Cornelius K.
“Their service, they were courteous, and they explained things very well. They always followed up with phone calls and did everything that needed to be done. He would loan me his car if I needed it, and the billing was very clear.” —Lamri K.
“We were happy with their service.” —Jai K.
“I liked their overall knowledge, courtesy, and they pointed things out on my car.” —Karen K.
“They are honest” —Mike L.
“They were very friendly, and they helped us out in an emergency. They were really great.” —Ann L.
“Customer service, knowledge of the automobile, and the quick turnaround time” —Louise L.
“They provided old fashioned customer service. They also provide pick-up and drop-off service and cater to the needs of their customer.” —Glenn M.
“They do quality work, they are courteous, and charge fair prices. They always have my car ready on time.” —Robert M.
“They are friendly, honest, hardworking, and my car is always fixed when I pick it up.” —Sherrald M.
“I enjoyed their personal service, and it cost less than anticipated when it was completed.” —Philip M.
“Their service was very personal and they gave us a fair price. They were fantastic.” —Lynn M.
“I liked the quality of work, and that they were totally professional. The service that they provided was better than the dealer. I was totally satisfied.” —Stan P.
“They were wonderful.” —Jackson R.
“I liked the way he conducted business. They were fair and followed through on everything.” —Salvatore M.
“They are great to work with.” —S.R.F.
“He was very helpful and informative.” —Martin S.
“They are very good at paying attention to the customer. Their prices are good, and they are knowledgeable. They provide pick-up and drop-off services.” —Nazan S.
“They gave us a loaner car to use, and they were nice to deal with. The car was ready when promised.” —Joana S.
“They have good prices and do good work.” —Dana S.
“They did such a good job.” —Pamela S.
“Reliable and trustworthy” —Laurie S.
“They are professional, courteous, and thorough.” —S.W.
“They are honest, reliable, and I love them.” —Angel T.
“Personal service” —Robert T.
“They are very knowledgeable.” —Michael V.
“They are very sincere and straightforward. They give me the facts about the job and allow me to choose if I want the work done.” —David W.
“Their problem solving and personal attention” —Earl W.
“They called back when they said they would. They came out, picked up my car, and brought it back. They were excellent.” —Melodi Z.
“I liked their responsiveness and communication. They responded to my emails quickly and were always available.” —Katy F.
“They are very nice and honest.” —Ann G.
“I liked their integrity. They communicated the problems with clarity and then made the appropriate repairs. Their pricing is fair, and they explain everything they charge for.” —Steven G.
“I liked their honesty and thoroughness. They are the best.” —Andrea V.
“They are very efficient and communicate well.” —Michael P.
“They are honest and straightforward when responding to clients.” —K. R.
“Price” —Geewon K.
“They were quick.” —Chris J.
“Everything” —Akli A.
“They were thorough and conscientious.” —Linda B.
“The ability to talk to the owner with any problems that we had” —Steve C.
“They were friendly and fixed everything right away.” —Ray C.
“They are prompt and have a great service.” —Dan D.
“The quality of their work, price, and honesty” —Craig F.
“They were friendly, punctual, and informative.” —Charles F.
“I was very happy with the service, and the people were very nice.” —Elaine G.
“The owner is honest and nice.” —Amanda H.
“The quick service and reasonable pricing” —Rebecca H.
“They were ethical, compassionate, and went above and beyond. I also liked the fact that they were family owned.” —Cathy H.
“Personal service, and they listened to what I had to say. They were very professional and responsive.” —Mark I.
“They were competent, and they fit me into their schedule. They were honest, and their prices were very good.” —Aimee J.
“They seemed to care about their customer’s needs and were nice people.” —Debra B.
“They did a good job.” —Carole D.
“Their personable and friendly service” —Anja E.
“Personal attention and quick to fix” —Richard G.
“I liked Darren. He was very personable and seemed to have an answer for everything, and it worked. He did a great job listening.” —Richard M.
“They know what they are doing.” —Henry P.
“Good service and good people” —Bill P.
“The people that work there are really nice. They are always willing to pick me up or drop me off at work. They also show me things that I can do to save money.” —Victoria R.
“They were very personable, friendly, and explained things well.” —Courtney P.
“He's a nice guy.” —Harry M.
“They were honest, provided sound advice, courteous, helpful, and trustworthy” —Chau A.
“I liked their professionalism and thoroughness.” —Kari C.
“They were very friendly and accommodating on short notice. They were able to diagnose and fix problems with a quick turnaround. They are very approachable and have a genuine care for their customers.” —Stan C.
“They were nice, helpful, and knowledgeable.” —Tula C.
“The personalized service” —Terry I.
“The fact that they are a nice young couple who are starting out.” —Bryn D.
“They seemed to be very honest.” —Rick P.
“I liked the people that operated the business.” —Michael W.
“Competent mechanics” —Richard F.
“They completed everything as promised.” —Alex N.
“They were able to help me with the diagnostic on really short notice.” —Elizabeth P.
