What did you like best about Service Champions - Yorba Linda?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/27/07 and 3/24/08. Customer last names have been initialized for privacy. 

“The excellent job they do, and Mike is very meticulous about everything.” —Judith B.

“It was fast and clean.” —Nora B.

“They were very professional, and they knew what they had to do. They were polite, and their appearance was nice.” —Alice G.

“Their response time and their knowledge of the equipment” —Janet J.

“They were very prompt, and they stayed until after 9:00 PM. They were very good and diligent.” —Brian K.

“The quality of the work and the products” —Charles O.

“I felt comfortable. I didn't need to get any more estimates.” —Paul P.

“They were great, and they were here on time.” —Judith S.

“They are efficient and always on time.” —Beverly S.

“They are very professional and prompt.” —Mary V.

“They explained what needed to be done and what they were going to do.” —Marilyn W.

“I thought they were very efficient and organized. They were also neat and clean.” —Rosemarie W.

“They were efficient, and their prices were good.” —John H.

“They were quick. They got me some cool air.” —Terri R.

“They completed the work on time.” —Doug S.

“Promptness and professionalism” —Frank S.

“They came and cleaned my furnace.” —Gerald A.

“They are prompt and have good customer service.” —Laura B.

“They were very friendly and on time.” —Russ O.

“The guys who came out were conscientious, and they worked hard. The job was done right. They even helped my wife move one of her big pots.” —Don P.

“Responsive” —John V.

“They follow through really well.” —Barbara G.

“It is good.” —Yuko S.

“They came out when they said they would.” —George J.

“They are professional and prompt.” —Jon R.

“I found them to be very informative and accommodating.” —Cara P.

“Everyone was courteous. I was very happy with the installation.” —Marian P.

“They were clean, polite and courteous. They also answered all my questions.” —Don P.

“They were fast and they didn't leave a big mess. They started and finished the job on time.” —Robert P.

“They came in, got the old one out and put a new one in pretty quickly.” —Marshall P.

“The technicians seemed to be very personable and they knew what they were doing.” —Hugh O.

“The reliability and the products” —Manny O.

“They were very thorough, clean and friendly.” —Jimmie O.

“I'm satisfied with their service.” —Al O.

“The first guy who came in to do an inspection took the time to answer a lot of questions I had.” —Ozzy O.

“They're very nice people.” —Nancy M.

“Their service was extremely good. We ran into a problem later down the road, but they
came out and fixed it.” —Elizabeth L.

“They are fast, clean and very nice.” —Edith L.

“They were responsive. We had a large and expensive job with a number of challenges, but they were on it at every turn.” —Steve K.

“When there is a problem, they come out immediately.” —Alice K.

“They were prompt, efficient and they got my air conditioning installed during the hottest week of the year.” —Joan K.

“They are efficient, upfront and the personnel is good. They do good work.” —Clyde J.

“The person who does our service, Preston, is a real gentleman. He is clean, considerate, knowledgeable and he explains what he is doing and how everything works. He's a real pleasure to do business with.” —Craig I.

“They did what they said they would do on time.” —Louise H.

“They were efficient, clean and they did a good job.” —Linda H.

“They seemed to know what they were doing. They were very friendly and seemed to care about the customer.” —Truman H.

“They were fast and very competent. The system they installed has made a big difference.” —Mary H.

“They are all nice. They seem to know what they are doing.” —David H.

“They came out and did an estimate which they stuck to. They were clean, fast, and we were very pleased with the work they did. We've recommended them to several people.” —Madeline H.

“They were efficient, very clean and not pushy.” —Toni G.

“They are reliable and the customer service is good.” —Catherine G.

“They got in here and got the job done.” —Janice F.

“The customer service, the people and the quality of the work” —Vivian F.

“They came out and did everything I needed done.” —Terry E.

“They came out when they said they would and fixed my heating problem quickly.” —Ed E.

“The installers walked me through everything and they were very informative. By the time they were done, I didn't need to ask them a single question.” —Scott E.

“They are dependable and easy to deal with.” —Billy D.

“I would give them a rating ofî10" in everything. They were professional, clean and punctual. They were pretty close to perfect.” —Lois D.

“They 're all pretty straightforward, very responsive and they have done everything we've asked of them.” —Thomas D.

“The woman in the office and the guys who came out were very nice. They explained everything.” —Terry C.

“They were easy to do business with and they explained everything to me in detail.” —Barbara C.

“They put the furnace in and it's working beautifully.” —Betty B.

“I liked everything they did. It was really great.” —Tom B.

“They came in and got the job done. They did a good job.” —William B.

“They explained things very carefully. When they installed the heater, they came out on time.” —Fay B.

“They just do a good job.” —Robert B.

“Their professional attitude” —Steve B.

“Their politeness and professionalism” —George B.

“They were very professional and trustworthy.” —Jane B.

“The heater they put in works very well.” —Walter A.

“They are courteous, polite and they never leave a mess.” —Gladys R.

“They did everything they said they would do on time.” —Bobby P.

“The promptness and the professional staff” —Gail P.

“They installed my air conditioner without a problem. I like my AC. It's easy to clean its filter is easily accessible.” —Francis M.

“They were prompt and did a good job.” —Dean M.

“The price was right.” —Tony M.

“I liked everything about them. I am very satisfied.” —Jeannie L.

“They're efficient and courteous.” —James L.

“The young man who came out was very nice and knowledgeable.” —James K.

“They were personable and did a good job.” —Barbara J.

“They were responsive and business-like.” —Patsy J.

“I thought they were honest and fair.” —Mary J.

“They were efficient, organized and competent. They came in and got the job done.” —Carole G.

“They came out and took care of everything on a short notice. They got everything done
and left everything almost spotless.” —Carol G.

“They were very clean and honest.” —Edna G.

“They were quick. They got everything done and came back out to make sure everything was okay. They also reset my thermostat for me.” —Geneva F.

“I liked the guy they sent out. He was interesting and informative.” —Sharon D.

“They were nice and they explained everything. I didn't think I needed a new heater, but it turned out that I did.” —Leonard D.

“They got to the point and offered me a very competitive price.” —Peter D.

“They were quick, efficient and professional.” —Robert D.

“They were clean and they started and finished the job on time.” —Sue C.

“They are dependable and knowledgeable.” —Paul C.

“They were helpful and explained things very carefully.” —Dolores C.

“They were upfront with me.” —Irene B.

“They kept the place clean while they were installing the heater.” —Steve A.

“They pretty much did what they said they would do. They were also willing to explain things.” —Ryan R.

“They are personable. They do what they need to do. So far, they seem to know what they are doing.” —Bob P.

“They are pleasant and professional.” —Marion P.

“Everything was handled expeditiously. They took care of all the permits and they were ready for the inspector. Everything was handled well.” —Marylou M.

“I liked the personality of the guy who came out. Rudy was very nice.” —James M.

“They were quick, clean and they answered all my questions.” —Margaret M.

“They showed up on time.” —Steven L.

“When they came out to install my air conditioner, they were running late, but someone
from the office called and notified me.” —Phil L.

“They did what I expected them to do without any problems.” —Stephen K.

“They showed up and did the job when they said they would.” —Jim H.

“They had a good attitude.” —Donald F.

“They were clean and they explained how everything worked.” —Floyd E.

“They were polite, clean and they did a good job.” —Bernice D.

“They came out right away and fixed the problem.” —Bea D.

“They seemed honest, upfront and they came in and got the job done.” —Sheri C.

“They were very professional.” —Ilene C.

“They did the project professionally and cleaned up afterwards.” —Arlene B.

“Their promptness” —William B.

“I liked the guy who came out.” —Carl O.

“The heater and air conditioning they installed work very well.” —Cheryl L.

“I had a very good experience when they installed my heating system. They have some fine people working for them.” —Charles L.

“They showed up quickly.” —Don B.

“They were prompt and professional when they were selling me the system.” —Glenn L.

“They were very nice and accommodating. They did a good job on the installation of my air conditioner.” —Evelyn H.

“They were polite and they came out right away.” —Essie F.

“They were professional.” —Catherine E.

“The workers that worked at my house were very clean.” —Paul M.

“The salesman was very helpful until a problem occurred.” —Patricia K.

“They've been very good until the last time.” —W. B.

Back to Profile