Western Auto Body, Inc. Frequently Asked Questions

(707) 408-2905
5800 Guerneville Road
Sebastopol, CA 95472
Owner Mike Ludeman and Manager Tiffany Woods are proponents of customer satisfaction.
Q: How long will it take to fix my car?
A: "It depends on the extent of the damage and any other problems we find when we tear down your vehicle, but an average repair that involves paint work takes three to four days to complete. "
Q: Will you work with my insurance company?
A: "Yes, we work with all insurance companies. We’ll also handle all the paperwork except for the initial claim, which you have to file yourself. "
Q: Do I have to use the body shop my insurance company recommends?
A: "No. California law says you can take your car to any licensed auto body shop and your insurance company must pay for the repairs. "
Q: Do you offer free loaner vehicles?
A: "Yes. If your insurance company doesn’t cover the cost of a rental car, we have loaners available. "
Q: Can you arrange for a rental car?
A: "Yes, we work with both Enterprise and Hertz and can arrange for a rental car if you need one. "
Q: Do you repair other vehicles like boats, RVs, trailers and motorcycles?
A: "We can do fiberglass work on all those vehicles. When it comes to painting large vehicles like RVs and boats, we can only do touch-up work because we can’t fit them into our paint booth. "