West Valley Arborists, Inc. Frequently Asked Questions

(408) 827-8933
200 Dillon Avenue, Suite D
Campbell , CA 95008
Q: How soon can you start my tree project?
A: "For routine work like pruning, we’re usually booked three to four weeks in advance. We can usually send someone to your property to provide an estimate in two to four days, and our crew will be able to start work a few weeks after that. We understand that waiting can be inconvenient, but we believe our backlog of work proves the worth of our services."
Q: Will you keep my worksite clean?
A: "Yes. Tree service can be messy, especially when it comes to producing wood chips, but we’re a full-service company, which means we’ll leave your property cleaner than when we arrived."
Q: Do you offer 24/7 emergency services?
A: "Yes. If a tree falls and hits your home or blocks your driveway, for example, we’ll be there in a few hours to take care of the situation."
Q: Do your workers speak English?
A: "Yes."
Q: Do you perform pesticide work?
A: "No. We actually don’t like pesticides because they’re generally overused on trees. The best way to control pests is to properly prune and apply the right nutrients."
Q: Are unlicensed tree service companies a problem?
A: "Yes. A lot of companies advertise tree services but aren’t certified arborists, and some aren’t even licensed. Tree work can be very dangerous, so if a company or individual doesn’t have the proper insurance, you’ll be responsible for any damages or injuries caused on the job."