Ramirez Tow Frequently Asked Questions

(707) 277-1913
1502 Humphrey Drive
Suisun City, CA 94585
Owner Steve Ramirez secures a customer’s vehicle to his flatbed tow truck.
Q: What’s your typical response time?
A: "It depends on where you are and how busy we are, but typically, we can get to you within 30 to 45 minutes. "
Q: What if you don’t have any drivers available?
A: "We network with other towing companies, so if all our drivers are busy or you’re outside of our service area, we can refer you to one of them so you can get faster service. "
Q: Can you give me an estimate on how much my tow will cost?
A: "Yes. In addition to our hourly rate, we have a structured price sheet that addresses aspects like distance, travel time and equipment, which enables us to give fairly accurate estimates. "
Q: Do you expect payment at the time of service?
A: "Yes, unless you have an ongoing account with us. "
Q: Can you move other vehicles besides trucks?
A: "Absolutely. We’ve moved all kinds of vehicles, including helicopters and yachts, and we also offer forklift services. "
Q: Are your employees properly trained?
A: "Yes. In addition to having their Class A licenses, all our drivers are certified by the California Tow Truck Association. "