Precision Auto Repair - Honda Toyota Specialist Frequently Asked Questions
Q: How long will my repair take?
A: "We’ll look at your car first and help you make a decision about what work needs to be done. We’ll do a complete vehicle inspection, determine the problem, and give the best assessment for how long the job is going to take."
Q: How much is it going to cost?
A: "We can give an estimate on the same day that we determine the problem. Each individual customer’s car requires different work, so there are no set rates."
Q: Do you offer a warranty?
A: "Yes, two years or 24,000 miles for parts and labor."
Q: Why should I bring my car to you rather than a dealership?
A: "Dealership warranties are generally only one year and 12,000 miles. That's a big difference. Plus, our shop owners are onsite and can promptly resolve any problems or questions."
Q: Do you sell tires?
A: "We sell Bridgestone and Continental tires, and we have a four-wheel alignment machine."
Q: Do you use factory parts and fluids?
A: "Yes, unless a customer specifically asks for aftermarket components."
Q: Why do customers return to you?
A: "Honesty and reliability. We try to be truthful and avoid overselling. We help customers make decisions based on more information rather than less, and we take care of them like family members."