Paul Davis Restoration & Remodeling Frequently Asked Questions
Q: How long will it take to complete my remodel or restoration?
A: "Timelines vary widely. You’ll receive a personalized, written job summary that includes a timeline for completion of your remodel or restoration."
Q: Can you work with my insurance company?
A: "Absolutely. We have a team of experts who are trusted partners for insurance companies, insurance agents and customers. They have experience in the insurance and restoration industries, construction experience and mitigation knowledge, so we’ll take care of you no matter what your needs are."
Q: You say you handle the entire job. Does that really make a difference?
A: "It does. Imagine a restoration project with one company starting the work and another picking up where the first left off. It increases the time during which you’re displaced and your home is in a shambles. When you hire us, we take care of the entire project, so you’ll deal with fewer people, and have fewer of them coming to the house. Your project will progress more quickly and smoothly."
Q: Do you charge for consultations?
A: "No. We offer complimentary in-home consultations to discuss and outline your project."
Q: How long have you been in the business?
A: "Paul Davis Restoration & Remodeling has been in business since 1966, and we’re one of the nation’s best-known franchise organizations. There are more than 220 independently owned locations in the country. Our office in Rodeo, Calif. was established in 1994. Our general manager, Greg Brumley, has as much knowledge as anyone in the mitigation industry. He even teaches mitigation classes."
Q: What can I do if I suspect I have a mold problem?
A: "Mold growth requires a wet environment, and it usually grows in a home as a consequence of improperly controlled water damage. It can be effectively prevented only by quick and efficient drying, which removes the moisture necessary for initial mold growth before it can get a foothold. Some preventative measures you can take: • Inspect your roof annually for leaks, replace missing shingles or tiles, and check flashing installed between surfaces, including chimneys, vent stacks or dormers. • In colder climates, make sure you have plenty of attic insulation and ventilation. This can prevent the formation of ice dams, which can cause water to back up under roof shingles. • Make sure shower walls and floors are structurally sound, and grout and joints are well-sealed and in good condition."
Q: Do you have any programs that are unique to your company?
A: "We offer two water damage initiatives—Predict-A-Dry and Dry.In.3—that were developed exclusively for our company. Dry.In.3 guarantees a drying job will be completed in no more than three days, and if it takes longer, there’s no charge for the extra work. Predict-A-Dry builds off our experience with Dry.In.3 and offers upfront pricing that’s guaranteed before a job even begins."
Q: What can I do to prepare my house against potential wind damage?
A: "Damage caused by wind can run the gamut from very minor to so severe that a home is rendered a total loss. Some steps you can take to prevent future problems include: • Reinforce your garage doors to withstand strong winds. • Glue your roof down. From inside the attic, apply construction-grade glue along the joints where the sheathing rests on the rafters or truss. • Reinforce double-entry doors with heavy-duty foot and head bolts. • Make sure screened porches and carports are properly fastened to the house."
Q: How experienced are you with project management?
A: "Our core competency is project management. We turn our estimates around quickly, and we communicate frequently with you and your customers. Our scoping is fair and accurate, and our estimates are priced using databases established by third-party vendors. After 40 years of partnering with insurance companies, we’ve learned the importance of being reliable, accountable and trustworthy."