Q: Once you start on my project, will you focus on it until it’s finished
A: "Absolutely. I do one project at a time—just you, no one else."
Q: Do you demand full payment in advance?
A: "Never. You pay the whole amount when the project is completed to your satisfaction."
Q: Can I call some people you’ve worked with before?
A: "I’m happy to give you telephone numbers of past clients. Ask them about my service and my character."
Q: Do I have to worry about security?
A: "My guys have been with me for a long time—in one case, 15 years. They can be trusted."
Q: Are you good about clean-up?
A: "You won’t even recognize there was any work done on that particular day. We clean up and make sure there’s no damage. If there’s damage to a TV cable or something, we’ll fix it."