Old Town Glass Frequently Asked Questions

(415) 897-0088
700 Grant Avenue
Novato, CA 94945
Two Old Town Glass technicians install a sliding glass door on a client’s home.
Q: Can I shop for glass products from your catalog or website?
A: "You can. But whenever possible, try to visit our showroom. There’s no substitute for experiencing the product yourself."
Q: Are your installers licensed and insured?
A: "Absolutely."
Q: Old Town Glass is authorized by the manufacturers of its products to install those products. Is that important?
A: "Yes. Most manufacturers’ warranties are invalidated if the product is installed incorrectly. Whoever you hire, you don’t want their mistakes jeopardizing your coverage under the warranty. Which also means, unless you know what you’re doing, you shouldn't install glass products yourself."
Q: Do you sell energy efficient products?
A: "Yes. We offer many options in energy efficient windows and doors that meet Energy Star requirements. We also comply with the requirement that anyone installing windows or glass in a pre-1978 home be licensed and certified by the Environmental Protection Agency."