Oakland Auto Works Frequently Asked Questions

(510) 859-3989
240 West MacArthur Blvd.
Oakland, CA 94611
Q: Do you have a shuttle service?
A: "Yes. We can take customers to their homes or workplaces within about a five-mile radius from the shop."
Q: Are there local transit services available near the shop?
A: "We're easily accessible by our shuttle, local shuttles and buses. We're next to Kaiser Permanente hospital, where there's a community shuttle that leaves every 15 minutes."
Q: Can you make arrangements to have my car delivered to me?
A: "Yes. Customers can also pick up cars in the morning before we're open, and we can make arrangements for after-hours pickups."
Q: What’s your warranty?
A: "Our service warranty is 24 months or 24,000 miles."
Q: Do you work on repairs and coordinate with insurance companies?
A: "We work with most major insurance companies and with some manufacturers with extended coverage plans. However, we always caution that some insurance companies don’t want to cover the use of original equipment manufacturer (OEM) parts for repairs."
Q: Do you do auto body work?
A: "No. We're strictly a mechanical service center."