Love Your Floors Frequently Asked Questions

(408) 915-8348
821 Seabury Drive
San Jose, CA 95136
A recent floor cleaning project by Love Your Floors
Q: What type of method do you use to clean carpets?
A: "We clean most carpets using a hot water extraction method (also known as steam cleaning), but we also use a low-moisture method for a lot of commercial jobs."
Q: Do you charge by the room or by the hour?
A: "We charge by the room, which allows us to give you an accurate price estimate when you call to set up an appointment."
Q: Can you Scotchgard my carpet? Is it even necessary?
A: "We can work with Scotchgard, and yes, it does help in some instances. Basically, it prevents dirt from embedding in the carpet fibers, which makes vacuuming more effective. Also, a Scotchgarded carpet gives you some extra time to clean up a spill before it’s absorbed."
Q: What’s the best way to maintain my concrete?
A: "Sweep it often (especially if it’s polished) and clean it with a neutral pH cleaning product as often as necessary. Also, make sure you don’t put any abrasives on your concrete—they can scratch the surface."
Q: I think my bathroom shower and countertop need to be re-grouted. Can you handle that?
A: "Absolutely. We have the tools and knowledge to take any area that has unsanded, cracking grout—usually bathroom showers, floors and countertops—and re-grout it to look like new."
Q: How often should I have my upholstery cleaned?
A: "We recommend having your most-used upholstery cleaned at least once a year."