Q: Can you repair termite damage?
A: "Yes, we can provide repairs and rebuild areas that have been damaged by termites, water or dry rot.
Q: What types of termites are in this area?
A: "In Northern California, there are two types of termites: drywood and subterranean. Drywood termites live in wood—when they show up in your home, there’s no way to tell where the colony is without dismantling the house, so fumigation is usually the best way to deal with them. We can also use a localized treatment in many cases if you’d prefer.
Q: Why can’t you provide termite control or extermination without doing an inspection first?
A: "California law says we must do an inspection before we can move forward with control or repair work on a property. We also like to perform inspections so we know exactly what needs to be done. We can do a complete inspection of the entire house or a limited inspection based on your specific concerns.
Q: Why do you charge for termite inspections?
A: "Our inspection report is valuable because it explains the severity of your termite problem, details your options and helps you prioritize the actions you may want to take. Some companies use free inspections as a way to get their foot in the door so they can sell products, but most termite companies charge for inspections because they invest their time and expertise.
Q: How often should I have my house inspected?
A: "We recommend having a termite inspection every three to five years.
Q: Do you work evenings and weekends?
A: "We try to work with our clients’ schedules whenever possible, but we do need daylight to do our work. We like to do inspections earlier in the day because they can take several hours to complete, so we can’t start too late or we’ll run out of natural light. We don’t typically work on weekends, but we understand that some commercial and residential customers need us to perform inspections at those times, so we’ll work it into our schedule if it’s absolutely necessary.