Haddon Heating & Cooling Frequently Asked Questions

(925) 521-1380
1850 Bates Avenue, Suite A
Concord, CA 94520
Q: Are your employees trustworthy and easily recognizable?
A: "Absolutely. Each of our employees has been with us for quite a while, and our staff is like family. Our employees can be easily identified by their uniforms and name badges, as well as the company trucks they drive."
Q: Do you keep jobsites clean?
A: "Yes. We take measures to ensure work areas are kept completely clean. We prepare each house before we get started—we lay down canvas tarps from the point of entry to where we’re working and cover everything in between—and clean up at the end of every day."
Q: How long does the average job take?
A: "The range is usually one to three days. A two-day project is most common."
Q: What’s your average lead time?
A: "We can usually begin a new job within a week or two, depending on how busy we are at any given time."
Q: Do I have to be at home while the work is being done?
A: "No, as long as we have access to your house and you feel comfortable with us being there. We’re fully bonded and insured, and we employ safe and trustworthy installers. Once you meet them, you’ll feel free to go about your day without worrying about anything."
Q: Do you provide a supervisor for each job?
A: "Yes. We typically send out a two-man installation team, and one of them is a supervisor. In addition, we have other people in positions of authority who regularly visit jobsites to make sure everything is in order."
Q: How much savings can I expect with my new heating and cooling system?
A: "We only install high-efficiency products, so depending on the age of your existing system, the size of your home and the system you’re considering, we can calculate the energy savings you can expect to see."
Q: Can you explain the details of any energy-saving incentives, rebates or tax credits that might be available to me?
A: "Yes. We can walk you through everything, from what equipment qualifies to the steps necessary to obtain them. If there’s paperwork that needs to be processed, we can do that, too."