First Choice Abbey Carpet Frequently Asked Questions

(925) 303-4256
101 G Town & Country Drive
Danville, CA 94526
Q: How can I decide which flooring is right for me?
A: "It’s our job to ask you detailed questions and determine what you’re looking for based on your answers. This allows us to narrow down your options and makes it easier to choose a flooring product that will satisfy your needs."
Q: Should price be a deciding factor when I choose my carpeting?
A: "No, because price doesn’t necessarily reflect quality. The quality of the product and its installation are much more important than the price you pay. Often, you can pay less for a product and get better performance."
Q: Why do certain areas of my carpet appear lighter or darker than other areas?
A: "This is called ‘shading,’ and it happens when the carpet pile changes direction due to pressure from footsteps and vacuuming. Brushing the pile in one direction may temporarily correct shading, but it’s actually part of the carpet styling and should be expected to varying degrees. Don’t mistake shading for color fading."