Dry Master Carpet Care Frequently Asked Questions
Q: Can you do same-day jobs?
A: "Sometimes, depending on the time of the year. Because we use a non-wet product, we get a lot of last-minute calls for parties."
Q: Can I actually walk on the carpet immediately after cleaning?
A: "Yes. You can even walk on it during cleaning!"
Q: Can you remove stains?
A: "Most often. But we all know there are stains that simply will not come out. In this case we experienced in expert carpet repair work. Often the carpet looks as good as new."
Q: What about odor?
A: "Dry Master Carpet Care is a certified Odor Control Specialist. We can almost always remove dog odor. We’ve removed skunk odor. However, we can’t guarantee the removal of cat odor, since in some instances it’s literally impossible to remove. What we can guarantee is that if it can be removed, we will remove it."
Q: Do you have a guarantee?
A: "If it’s a problem, we’ll return and fix it, no questions asked."