Dollens Electric Corporation Frequently Asked Questions
Q: Can you tell me what size solar system I need?
A: "Absolutely. On average, we spend 20 hours characterizing and analyzing each prospective solar customer’s electrical usage before we propose a system. We also tell our customers what their new electrical bills will be and what the precise charges for the solar installation will be. This is all before we’ve made a sale and entered into an agreement."
Q: Can you tell me what size generator I need?
A: "Yes. Before we sell you a generator, we’ll spend a great deal of time talking with you about your energy needs—where you want to put it, what the noise level should be, what the permitting requirements are and so forth. We’ll make a recommendation based on your particular requirements."
Q: How much experience do you have?
A: "Our owner, Steve Dollens, has been in the electrical business for 30 years. On the solar side, we’ve been installing systems for four years. In Amador and Calaveras Counties, we’re the largest solar installer by a two-to-one margin over our closest competitor."
Q: Do you provide references?
A: "Yes. In fact, we maintain 100 percent of the solar customers in our database as references for future customers. We routinely provide 12 months of references and encourage you to call any of them to ask how they liked our services."