Collie Autoworks Frequently Asked Questions

(415) 868-5967
585 Irwin Street
San Rafael, CA 94901
Owners Darren and Denise Collie
Q: How long will it take to repair my car?
A: "If you drop your car off in the morning, and if parts are available, it’s usually done by the end of the day."
Q: Do you use factory parts?
A: "Yes, we use original equipment manufacturer (OEM) parts, which are the same parts you’d find in a dealership."
Q: Do you service other types of cars?
A: "We specialize in Mercedes-Benz, but also service other German vehicles such as BMW, Volkswagen and Audi. We do not service non-German automobiles."
Q: Do you offer loaner cars?
A: "Yes."
Q: Can I drop-in for service?
A: "No. We only accept appointments, and we usually book a few days in advance."