Central Automotive Service Center Frequently Asked Questions
Q: Do I need an appointment to bring my car in?
A: "Yes. In order to complete the service and return your car on time, we require an appointment. It keeps us from disappointing our customers."
Q: Can I drop off my car after hours?
A: "Yes, we have an after-hours key drop and message system."
Q: Do you have a courtesy shuttle?
A: "Yes. We can take you anywhere across a wide region around our facility, including BART and public transportation stops."
Q: How long does a service or repair take to complete?
A: "We’re able to complete most repairs on the same day."
Q: Do you use OEM (original equipment manufacturer) parts?
A: "Yes, we use OEM parts and equipment upon a customer’s request."
Q: Do you have a waiting area?
A: "Yes, we have a small, comfortable waiting area equipped with Wi-Fi access."