Q: Should I get a wood door or a metal one?
A: "You don’t want a metal door in San Francisco, because it’ll rust. Outside of San Francisco, metal is very popular because it comes back pre-painted and it’s insulated."
Q: What about carriage house doors?
A: "Many people live in Victorian home, and they want a garage door that looks like those old 1900 swingers, which is what the carriage house garage doors are. I can absolutely do this. These doors go up in sections."
Q: I need a garage door but I don’t know what’s out there. How does your process work?
A: "I do every single estimate in person. I bring out a book of different designs, which you can also find on our website."
Q: What about safety?
A: "All the new garage door motors have safety sensors. If your door is coming down and something blocks the beam, it reverses. Every motor we install includes those safety sensors. Even if a cat goes near it, it backs up."
Q: Can you retrofit my garage door with a safety sensor?
A: "No, unfortunately. If you want the sensor—and everybody should have it—you need to put in a new motor rod. You can’t add the beams to an old motor."