Auto Medics - Honda and Acura Specialists Frequently Asked Questions

(650) 450-8949
330 South Claremont Street
San Mateo, CA 94401
Auto Medics’ ASE-certified technicians have special expertise with Hondas and Acuras.
Q: How much will it cost to fix my car?
A: "It depends on the repairs, but we’ll explain everything in detail before we start so you can feel comfortable about what to expect. We never try to hide anything from our customers."
Q: How long will it take to repair my car?
A: "It varies with each type of repair, but we’ll ask you when you need your car back when you make the initial appointment and do our best to meet your needs."
Q: Is it worthwhile to fix my older car if the repair costs exceed its worth?
A: "It depends on several factors. Do you have another car you can use? If not, how will you get a replacement? If you buy a used car as a replacement, that car may require more repairs in the near future. Most of the time, our customers opt to have their cars repaired once they’ve weighed all the considerations, but each situation is different and there’s no one right answer. We’ll educate you about your options and help you make an informed decision."
Q: Why are your oil changes more expensive than shops that specialize in oil changes?
A: "Oil change specialists don’t do automotive repairs, so they aren’t required to register with the Bureau of Automotive Repair and they’re able to hire less-experienced technicians, which lowers their overhead. Our technicians specialize in Asian vehicles, so they’re able to perform thorough inspections and frequently find and correct problems before they become too serious."
Q: Do you offer a shuttle service?
A: "Yes, we have a shuttle service that runs throughout the local area."