Q: What kind of warranties do you offer?
A: "We offer a five-year workmanship warranty."
Q: Do you do gutter cleaning? Can I get an estimate?
A: "We do clean gutters, but we don’t provide an estimate. They generally take about an hour to clean."
Q: Can you do an estimate over the phone?
A: "Not without seeing the roof. There are so many variables: What’s your roof pitch? How many square feet is it? Does that include the overhang? What do you want the gutter to look like?"
Q: Do tile roofs last forever?
A: "Not always. Tiles do crack and break; they need to be maintained, checked and sealed as needed. Once that underlayer of tile is exposed, the membrane starts deteriorating, which can cause water intrusion. If you want a tile roof to last a lifetime, you must maintain it."
Q: Do you offer maintenance?
A: "Yes. Every few years, you should schedule some distant cleaning and roof system checking and sealing. If you have a lot of trees in your area, make sure your gutters and roof are clear of debris."