ABC Window Contractors, Inc. Frequently Asked Questions

(415) 347-6944
811 Cesar Chavez Street
San Francisco, CA 94112
Q: Should I focus on finding a good window or a good window contractor?
A: "You need both. But if you focus on finding the second, you’ll almost certainly end up with the first. Hire someone you can trust to do the job right and they’ll steer you toward quality, economical products."
Q: What happens after I get an estimate?
A: "We’ll give you the most detailed information we can. And of course we’ll answer your questions. But our policy is “soft sell.” We believe in giving you the space and time you need to make an educated decision."
Q: What window material do you recommend?
A: "Vinyl. From a cost and quality perspective, it's the best product you can buy today. It’s affordable, it insulates better than other products, it has the best longevity, and its warranties usually exceed their competition. Warranties on vinyl windows tend to be 20 years to lifetime, whereas other materials are more limited. That said, we offer high quality Marvin wood windows if that’s your preference."
Q: What if I don’t want white windows?
A: "Most people think vinyl only comes in white but it’s actually also available in beige. Exterior vinyl can also be painted your color of choice."
Q: Do you discount?
A: "We don't offer discounts. We're honest, fair and consistent, based on what we think the job will entail. We don’t jump around on prices."
Q: Am I best off with name brand products?
A: "Not necessarily. Many are good, but they’re not always the best. Obviously, we believe in and stand behind our products. The truth is, many people fixate on brand-name products that have the best advertising and glossiest brochures. But that might not correlate with quality. Again, your absolute best strategy is to find a dealer you trust. They’ll steer you in the right direction."
Q: How do I do that?
A: "Do some research. Ask friends and co-workers about their experience with window companies. And look for independent verification from companies like Diamond Certified. Don't just depend on the Yellow Pages. Here’s a little trick: Look at the first two digits of the contractor’s license. The smaller the number, the longer the company has been in business—generally a good thing. You’ll find many licenses that start with “4” or higher. Ours starts with “37”—and it’s only that high because we had to get a new license when we incorporated. In a nutshell, hire good people, research who you’re hiring, and you’re likely to get a good window, installed well."