Q: Do you carry a wide selection of flooring products?
A: "Yes, we have a wide variety of flooring on display in our showrooms, and we can order almost anything you want. We also regularly attend trade shows to see what new products are on the market, so we always have the latest products in terms of color, design and technology.
Q: How long will it take to install my flooring once I choose a product?
A: "Depending on the product you choose and the installation process it requires, we can usually install flooring within 48 hours. If you have a specific date in mind, we can direct you toward the flooring that we’d be able to install by then. It may limit your choices somewhat, but you can be sure you’ll have new flooring when you need it.
Q: Who performs your installation work?
A: "The majority of our flooring installations are done by our own employees, all of whom are trained in-house, covered by our insurance and on our payroll. This gives us more control over the quality of our installations and makes things easier for our clients because they only have to deal with one company throughout the entire process. Also, if something goes wrong, we can send someone out immediately so there are no delays.
Q: How do your prices compare to your competitors?
A: "Our prices are very competitive—we make sure they reflect the quality and value of what our clients get by shopping with us. If you shop based on price alone, you might find someone cheaper, but once the job is complete, there won’t be anyone to help you if you have problems. We’ve been in business for 40 years, so we understand the importance of providing guaranteed service.