Floor Installation
Contra Costa County
What did you like best about Wolfe's Floor Covering, Inc.?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/18/2002 and 2/25/2002. Customer last names have been initialized for privacy.
"Friendly and open, flexible; they let me take samples home; the installer was wonderful." - Mr. E.
"Accuracy in measuring; courtesy" - Mr. J.
"Service and product were OK." - Mr. S.
"The installer was very courteous and helpful, and the price was okay" - Mrs. C.
"They followed through; customer service was fine; timing was good." - Mr. J.
"The sales presentation was very good; they were on time and did a good job." - Mr. S.
"Forthright and to the point" - Mrs. W.
"The carpet looks fine; they were courteous." - Mr. P.
"Friendly service; everything was timely." - Mr. A.
"Helpful and qualified people" - Mr. P.
"Texture, color selection" - Mr. S.
"The product was very good." - Mr. B.
"The price mostly" - Ted R.
"They have what we order and deliver it on time" - A. C.
"We had a lot to choose from" - Bill D.
"They had a wide variety" - Cheryl B.
"The variety and the sales staff" - David H.
"The variety" - Kelli Z.
"Polite and very helpful" - Larry S.
"The selections" - Bob D.
"The person that helped us was patient" - Brenda T.
"Except for the cost, everything was fine" - Dean W.
"I thought they were very knowledgeable of their products" - Gloria C.
"The salesperson knew about the product" - Mary D.
"The salesperson didn't push us, we looked around until we found what we wanted" - Tom L.
"They were friendly" - Briana T.
"They had what we were looking for" - Jan E.
"The material I wanted" - Denise T.
"A great value for a great price" - Larry H.
"Reasonable prices, fast installation" - Chris A.
"The person that we bought the carpet from was very nice and helpful, installers were great" - Wayne B.
"Quality
of the product, experienced installers"
- Werner B.
"They
were professional and knowledgeable"
- Doris C.
"Their willingness to take care of me in the short time I needed it" - Rod C.
"They got here and did the work, and I like the product they sold us" - Marilyn C.
"They call you back and they get the job done like they say they will" - Debbie C.
"Quality carpet and they did a great job given the circumstances" - Peggy C.
"Did good quality work, in the time they said they would" - Wayne D.
"Selection, quality product" - Darlene G.
"They were very helpful in making the right selection based on our needs" - Nancy H.
"They had their own installation company" - Lynda H.
"Friendly and helpful people" - Dave H.
"The
individual that laid our hardwood floor"
- Tanya H.
"Excellent
service, installation was very well done"
- Hillary L.
"Product, price, the people, the guys that did the installation" - Susan S.
"Perfect! They take pride in what they do" - Paul S.
"The selection they had, the information to support it" - Janice S.
"The people first, the price second and the product, in that order" - Janet T.
"Overall,
they were just excellent"
- Michelle Y.
"Completion
factor, very timely in getting work done"
- Rick A.
"The information we received; the people who actually installed it were very good, we were impressed with the installation" - Dave B.
"The product and price" - Julie B.
"Quality installers" - Dianne C.
"Quick installation, and good prices" - Barry C.
"We got a great price and they came out on time as scheduled" - Clay C.
"Quality work, experienced installers" - John D.
"We had some water damage, they were helpful in our selection" - Steve S.
"They were totally service oriented and went out of their way to accommodate me" - Don G.
"They were on time, installation was quick and smooth" - Scott K.
"I thought the guys who came out to install it were very well organized" - Dan L.
"Variety
to choose from, knowledgeable salespeople"
- Carol M.
"I thought
the installation was done very smoothly"
- Cindy M.
"The price, the product, the people, the work" - Ed M.
"The installation went very smoothly" - Carolina M.
"How quick the installation was completed" - Mike P.
"Excellent customer service" - Jim P.
"Product, price and the service" - Craig R.
"Knowledgeable people, the folks that installed it did a nice job" - Steve R.
"They were very pleasant, informative, knew their product" - Charlie S.
"Very helpful; they went through the selection and all the price variances" - Mike S.
"I've
already recommended the guy that installed"
- Julie T.
"They were very helpful with our selection" - Matt T.
"Customer service oriented" - Paula W.
"They came out on schedule, did the installation and left" - Penny W.
"They came through on schedule, which was most important to me" - Christine Z.
"Price and salesperson" - Bill B.
"I thought their pricing was reasonable" - Sammy B.
"Lots of selections" - Allison B.
"I think we got a fair price on the carpet itself and the cost for installation" - Lawrence C.
"Personalized service, also they're proud of their products" - Pat C.
"Product provided and the people who came out here beforehand to go over everything with us" - Patti C.
"I needed the carpet in a hurry and they busted a hump to get it for me and install it" - Steve F.
"The
salesperson was helpful and very patient with
us " - Mary H.
"Nothing
really best about them, liked the interaction at the store, the presentation
was very
good, did a good job of selling" - Bill H.
"The service and carpet installation" - Dave H.
"The
quality of the product, professional installers"
- Steve K.
"Experienced installers" - Henry L.
"The price and the quality" - Kelly M.
"Very pleased with the selection and cost" - John M.
"Everyone
seem to be talking from the same page"
- Maury M.
"The product, the quick installation" - Francine M.
"Customer service, experienced staff" - Bill M.
"Personal service, knowledgeable" - Gary P.
"Quality
product at a reasonable price"
- Mike R.
"Just everything about our experience" - Robin S.
"They didn't push you to buy, or to buy something they thought you would like" - Loren S.
"I like the person that came out and installed the flooring" - Andrea S.
"They had more to choose from than another place I went to" - Toni U.
"Good selection" - Karen B.
"Salesman knew what he was talking about" - Jim H.
"They came out when they were scheduled, did a nice installation" - Dick J.
"Laid the carpet in no time at all" - Carolyn P.
"Professional, knowledgeable, not pushy" - Bob S.
"We
were pleased with the salesperson we had"
- Tara V.
"Selection
they had, installers were excellent"
- Mural B.
©2002-2006 | American Ratings Corporation
