What did you like best about Vitale & Sons?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/27/2007 and 1/7/2008. Customer last names have been initialized for privacy. 

"Competitive price" -Thor S.

"They took initiative. They also got the job done really fast, without any problems." -Kendra J.

"Good communication, and they were easy to deal with, in terms of designing our yard. They took a lot of our ideas, but also worked with ideas of their own." -Barbara M.

"They were very responsive, and they answered my questions. They did a lovely job on the yard. The quality of the work was high." -Jill R.

"Good price, and they did the work quickly." -Jim F.

"They do good work at a good price." -Ren M.

"The guy did good work." -Carmelita E.

"They were very responsive. They did whatever we asked them to do." -Larry N.

"They were very attentive. They tried very hard to please us." -Ronald A.

"The landscaping, and they did quality work." -Linda T.

"They showed up on time." -Marilyn H.

"The people" -Steven A.

"They were on time, punctual, and easy to deal with." -Richard V.

"Their quickness" -Tom B.

"I liked the people and their professionalism." -Judy B.

"They had good ideas and designs." -Frank G.

"They were personable and friendly." -Stan C.

“They were efficient, nice and they did good work.” -Mr. G.

“It was a good overall experience. I liked their hands-on attitude, good follow-up and the final product was excellent.” -Mr. S.

“They cleaned up after themselves, delivered on time and the quality of work was great.” -Mr. E.

“I liked that I could talk to a person when I called and I didn't have to leave a message.” -Mrs. W.

“I liked dealing with Josh. He was very good, he listened to what we wanted and he did what he was supposed to do.” -Joe C.

“Everything was done quickly and exactly the way we wanted it done. It turned out really nice.” -Mr. T.

“Their responsiveness, professional customer service and the great job they did” -S. N. B.

“I liked the quality of work. Josh was nice to work with.” -Mr. K.

“They were on time, their prices were good and they did professional work.” -S. R.

“I liked the fact that they listened to us.” -Mrs. P.

“His crew was really good and honest. My wife is a perfectionist, so whatever we needed, he strived to make right. The communication with Peter's son Josh was also very good. The communication was number one. They saved us time and money.” -Mr. G.

“They were easy to work with.” -Kathy B.

“Their communication was good throughout the whole process.” -Scott B.

“The crew worked hard. They knew what they were doing.” -Mr. C.

“They got the job done in a reasonable amount of time.” -Mrs. G.

“The fact that they showed up everyday for work” -Mr. M.

“The workmanship and the people” -S. R.

“I like Peter's business-like approach. He also speaks my language. They resolved very problem that arose.” -C. V. C.

“They were prompt, courteous and they cleaned up after themselves.” -Mr. G.

“They got the job done.” -Mrs. R.

“They were very easy to work with.” -Lisa E.

“The personal service” -Mr. F.

“Vitale has consistently provided us with good service. They know what they are doing. Peter has always done a great job.” -Dana F.

“I guess the fact that we enjoyed working with Peter.” -Theresa S.

“The workers were pleasant, professional and they finished the job. The product was good.” -Mr. A.

“They were on time and they cleaned up. They followed through on what they said they would do.” -Mr. V.

“When we called them back to correct something, they came back right away. I also like they are bonded.” -Mr. J.

“Promptness” -Mr. G.

“I think the final job was good.” -Mr. C.

“I thought they were very knowledgeable about plants and very thorough.” -Mrs. S.

“They did the job fast.” -Mr. W.

See Survey Comments