Furniture - Deck & Patio

Contra Costa County

Teak Gardens

(925) 676-0500

1115 Detroit Avenue
Concord, CA 94520

www.teakgardens.com sales@teakgardens.com Michael Hallock, Owner

SERVICES
Teak Furniture:
Benches Table & Chair Sets
Umbrellas Gazebos
Chaise Lounges Swings
Hammocks Decking
Outdoor Lighting

HOURS
Mon – Tues: 10am – 5pm
Wed – Thurs: Closed
Fri – Sat: 10am – 5pm
Sun: 12noon – 5pm

CREDIT CARDS
Amex
MasterCard
Visa,

GUARANTEES
10-Year Non-Transferable Guarantee Against
Defects in Materials or Workmanship on Most Items
45-Day Money-Back Guarantee Excluding Shipping

Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based 140 random customer surveys made since June 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Teak Gardens has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 694.

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Survey Comments

Teak Gardens carries quality teak at competitive prices in a wide variety of styles.
Originally a manufacturer of teak furniture,
owner Michael Hallock has a thorough knowledge of the various grades of teak as well as solid contacts in the industry.

Teak remains smooth to the touch and withstands a wide range of seasonal temperatures without paint or preservatives. By far the best all-weather wood, the high oil and rubber content makes it virtually immune to rot. Used on the decks of high-end sailing ships, teak holds up in the most extreme marine environment longer than any other wood. Natural teak timber varies widely in color from blonde to golden amber to deep
brown. Sun damage is limited to a thin surface
layer of silver-grey oxidation that can be removed with cleaners or a pressure washer. Teak Gardens will also stain your teak and can visit your home for maintenance, though little is needed. They sell only ecologically harvested timber from countries with an official commitment to sustainable management
of their national timber resources.

COMPANY PHILOSOPHY
"We try to make the customer as happy as possible. They can always bring the teak back regardless of what the problem is even if it’s out of warranty. If it hasn’t been abused, we’ll replace or repair it."

EXCERPTED SURVEY RESPONSES
"I liked the product and the fact that I received lots of knowledge regarding the care of the product." – Mary P.

"They are conveniently located, and they had
what I wanted in stock." – Garrett S.

"The quality of their furniture is top notch. The
chairs are very comfortable, and they look very nice in my backyard." – Amy S.

"They were prompt in delivery and the quality of the furniture was decent." – Howard C.

"The customer service was good, the product was high quality and the people are very down to earth." – Cynthia & Charlie M.

“They were knowledgeable and the price was
reasonable.” — Stephanie M.

See Survey Comments

 

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