Appliance Showrooms

Contra Costa County



Standards of Excellence Appliances and Decorative Plumbing

(925) 459-5300

2260 Commerce Ave, Ste B
Concord, CA 94520

Serving Northern California and Reno

www.standards
ofexcellence.com

dpatterson@
soesupply.com

Dave Patterson, Manager

SERVICES
Appliance Sales Delivery
& Haul Away
Installation

HOURS
Mon – Fri: 8:30am – 5:30pm
Sat: 9am – 5pm

CREDIT CARDS
Amex, Discover, MasterCard, Visa

EMPLOYEES
200


Workers Comp. Ins.
State Lic No. 844234, 4425, 4420
Liability Insurance
Business Practices
Current Complaint File
Legal & Finance

CUSTOMER LOYALTY
Based on 400 random customer surveys made since August 2008 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”

RATING STATUS
We declare that Standards of Excellence Appliances and Decorative Plumbing has passed all of the rating steps and has earned the Diamond Certified award, Cert. No. 1385 & 1386.

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Survey Comments


Live appliances allow
you to try products
before you purchase.
Standards of Excellence
Appliances and
Decorative Plumbing opened the doors of its original location over half a century ago. Today the company boasts four Bay Area showrooms in addition to stores in Sacramento and Reno, NV, offering over 50 foreign and domestic appliance brands and the industry-best selection of products and services.

Whether you’re an industry professional or a homeowner, your project begins with a visit to one of the Standards of Excellence showrooms, all of which are equipped with live demo kitchens and beautiful vignettes so you can see how the appliances look in their intended environment. Knowledgeable, friendly associates help you determine which combination of appliances is best for your particular needs. In addition, factory-trained, in-house delivery and installation can be scheduled.

Standards of Excellence offers free culinary programs including “Food For Thought”, manufacturer demonstrations, “lunch & learns” and programs for design-build trades. An active culinary calendar can be found on the Standards of Excellence web site www.standardsofexcellence.com. From the exotic to the practical, Standards of Excellence offers something for every taste, design and budget. Stop by soon and see what’s cooking!

COMPANY PHILOSOPHY
“Providing the right appliances at the best price to satisfy our customer needs is our #1 priority. Our outstanding service begins with product selection, and includes education, delivery, installation and appliance use and care support.”

EXCERPTED SURVEY RESPONSES
“I liked that there was very little pressure. They pointed out the various features of the products we were looking for. The service was very good. They also had cooking classes.”—Cheryl M.

“They were very knowledgeable, and they had a nice showroom. Everything was delivered on time and in good shape.”—Alfred B.

Survey Comments

 




 

 


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