What did you like best about S & N Floor Covering?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 9/7/2004 and 8/28/2007. Customer last names have been initialized for privacy. 

"They are competent, knowledgeable, have a great variety of products and they do excellent work."
- Mary W.

"They did a great job, very quickly with no problems." - Steve M.

"Reggie has been so great. He is always there for me. I totally trust him and I can always depend on him."
- Georgia B.

"I can call him up and get what I need; he's easy to work with and accommodating. His prices are a little more reasonable than most in the industry." - Jack B.

"They did everything I asked when I asked and we had no problems." - Charlene B.

"They're quick and no hassles." - Dan B.

"I've had nothing, but excellent service from Reg."
- Dorothy B.

"We needed it quickly and they were right here."
- Toni C.

"They came out right away and did measurements. He gave us a total price and they had what we liked."
- Jean C.

"I use them for my rental properties and home and they do a good job. They are fast and the cost is usually reasonable." - Mike C.

"They have a good price and good quality." - Sue C.

"I've used them for 2 or 3 years now. They're prompt and professional. The workers are nice and the receptionist is very friendly." - Debbie D.

"They were on time and they had a great price."
- Brett E.

"When there was a problem, they came back and took care of it." - Lee A.

"The floor is absolutely marvelous and it was installed perfectly. I've had so many compliments on the floor; I even love mopping it! He squeezed us in and he did a fantastic job." - Darlene G.

"I'm a realtor and I recommend them all the time. He's reliable, his rates are reasonable and I can depend on him." - Ellen G.

"He was prompt and I didn't have to make a lot of phone calls to get them here and get the job done."
- Wanda G.

"They were close, very friendly and they were on time." - Cheri H.

"I trust Reggie. I've used him for many years for both my rental homes and my own home. He's always there for me." - Carl J.

"They really go out of their way for me." - Janlois Family Partners

"They seemed knowledgeable and were easy to work with." - Mr. K.

"I liked everything. They were so good with everything: measuring, follow-up was good, and they were very friendly. I would definitely use them again." - Tammy L.

"It was so quick!" - Sandra M.

"I was very satisfied with their promptness, service and workmanship." - Jim M.

"Good service" - Joe M.

"They have good materials and I like the installers."
- Don P.

"I've used them for years. The work is good and they come on time." - Verne P.

"They're very responsive and their work is very well done. We've used them on numerous occasions."
- Hannah P.

"Reg is just easy to work with. They're here on time and his guys are really good." - Julie P.

"I like the quality of their work and they clean up well after themselves." - Elaine Q.

"Their turnaround time and pricing are great; Reg is great. He gets right to it." - Nancy T.

"They got the job and there was no trouble." - Bill S.

"Everything was excellent. I've already told many people about them." - Tony S.

"I've been doing business with Reggie for a long time. Both the work and service are excellent. He's always right there when I need him. He's honest and the men who work for him are superb; I can't say enough. The man is more than wonderful." - Nadine R.

"I've been using him for over twenty years. They have the best prices, quality, and his installers clean up after themselves and they have great manners."
- Carol R.

"I like Reg and I like the installers." - Bob W.

"They came out immediately. Their service, workmanship and price were good. Also, the secretary there was excellent." - West & Praszker Realty

"Everything was fine." - Joe Z.

"He was great. He took his time for me, were on time and the work is always great. They always take care of any problems. He is a man of his word. I'm really pleased with them." - Irene M.

"The overall experience was good." - Jay M.

"The work was perfect." - Tina P.

"I liked their service and the quality of their work."
- Elsa P.

"I'm a real estate agent and I have used him for over 20 years in both my personal homes and my rental properties. He gives good service, at a good price, and he's on time and courteous." - Diane H.

"The prices were good and they did a good job."
- Mr. O.

"They did a good job." - Becky S.

"His service was great and he got the job done very quickly to accommodate me because I had a tenant moving in." - Erin S.

"I like their response time, quality and their prices are competitive." - Shell Oil

"Reg is very honest and hard working." - Jim T.

"The came when they said they would, got everything done on time and did a wonderful job." - Marie F.

"They do things in a very short time frame. They do quality work and they are very responsive." - Chrissie

"They've worked for us for a long time. They do a really good job and they never miss a deadline."
- Kandace L.

"I've used them for years." - Josephine H.

"They are very prompt." - Mary P.

"We've been using them for 25 years. Reg stands behind his work, his price is okay and he's reliable."
- Bob B.

"They're reliable, have good pricing and the carpet laying was good." - Steve B.

"They seem to be able to have a fast turn-around time." - Balco Properties

"They were efficient and the customer service is good." - Gus C.

"The carpet layers were good." - Cindy C.

"He's provided real good service and a quality product. He's been very accommodating." - Mike B.

"They came out right away for an estimate and did the installation almost immediately." - Linda E.

"They did the job on time and they did it well."
- George F.

"His prices are good, gets right on the job and gets it done. He's done a lot of jobs for us, our rental properties and our homes." - Mildred F.

"The installer was nice, did a good job and I felt comfortable with him in my home." - Liz G.

"They did excellent work. They were very clean and tidy." - Barbara H.

"They were very helpful in the office." - Jon T.

"They paid attention to details and accommodated me in many ways." - San Miguel Termite

"I've used them many times. They're very prompt in getting back to me and they're reliable." - Mrs. T.

"He's always been responsive and done a good job for a fair price." - Randy M.

"I like their personal touch and their quick response. He's done an outstanding job and he has such good contacts for other craftsmen and workmen."
- Chris M.

"They were efficient and they fixed up everything that needed fixing in the kitchen." - Gary M.

"They did the work right away with good quality service." - Annette O.

"They're very professional and took care of the work." - RKL Builders

"They are courteous, have a great reputation and do very good work." - Sal A.

"They did a very good job on a small job that had to be done quickly after some flooding." - L. W.

"They were prompt and reliable." - Kathy C.

"They did what they said and the person who gave the estimate was very personable." - Rich C.

"They're friendly and helpful." - Lorraine D.

"They actually returned phone calls!" - Ken D.

"They did the job on time with no problems." - Boyd E.

"I like Reggie, for one thing and the quality of the carpets. Also, the man keeps his word and the price is good." - Gary H.

"Carol was very nice in the office." - Pauline H.

"I have recommended them to many people. They are there for me when I need them." - Hallmark R.

"They're very competitive and Reggie's always been very responsive." - Paul P.

"The owner, Reg, comes out and does timely estimates for me." - Garret F.

"They're available and accommodating." - Jean

"They came right away." - Felipe

"They were helpful in making the selection."
- Donna R.

"They're convenient." - Mark

"Good customer service and they were in and out fast." - Joe T.

"They are very good." - Mrs. W.

"They had a variety of choices and colors." - Lisa C.

"The quality and the price" - Sandy F.

"I had three floors done, two of which I'm very satisfied with. The service is great." - Linda G.

"In a business with a lot of complex problems, it's very easy to ignore the details, but S & N makes a effort to deal with the details and the problems that inevitably come up." - Doug H.

"They're close to the job." - Ernesto M.

"What they installed has been fine." - Heather S.

"I like Reg. He is very nice and he is knowledgeable."
- Peter B.

"Reg is a nice guy." - Doug H.

"We liked the promptness, they were fairly neat and their insulation was great." - Richard B.

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