Concrete Pumping

Contra Costa County



Rock’N Ready Concrete
Pumping LLC

(925) 228-1953

2334 Bundros Court
Martinez, CA 94553

Serving the Greater San Francisco Bay Area

rnrpumping@yahoo.com
John Eftimiou, Owner
Anna Eftimiou, Office Manager

SERVICES
Concrete Pumping

HOURS
Mon – Fri: 5am – 6pm

GUARANTEES
“If we can't pump the concrete, your next pump is FREE up to a 3 hour maximum.”


Workers Comp. Ins.
Liability Insurance
Business Practices
Current Complaint File

CUSTOMER LOYALTY
Based on 117 random customer surveys made since Oct. 2007 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”


RATING STATUS
We declare that Rock’N Ready Concrete Pumping LLC has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1158.

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Survey Comments

Rock’N Ready Concrete Pumping has been in business since 1990. Owner, John Eftimiou, started out with one pump which he operated himself. As business started to soar, he realized the need to purchase additional pumps to handle his growing clientele. He soon partnered with his wife, Anna, who took over the dispatch and office duties freeing up John to run the jobs. Rock’N Ready now has five pumps and a growing clientele to keep them busy.

Although concrete pumping isn’t the most glamorous job, it is an important one. Concrete is literally and figuratively the foundation for things we use and need everyday - homes, sidewalks, driveways, patios, and pools to name a few. Doing the job right requires the knowledge and understanding of concrete materials in order to pump it successfully through our equipment. Rock’N Ready demonstrates this by communicating with the concrete companies to ensure the materials that are being sent to their customers is the appropriate application for their equipment.

COMPANY PHILOSOPHY
“We are reliable and honest -something that is often taken for granted. We treat each customer with respect realizing that everyone’s expertise in working with concrete is very different. From the one time ‘weekend warrior’ to the ‘seasoned professional’, we don’t hesitate to offer advice on how to make the job run more smoothly and successfully. Our motive is to offer complete customer satisfaction. That would include referring our clients to other pumping companies if we are unable to assist them.”

EXCERPTED SURVEY RESPONSES
“They were prompt and on time. They leave the job clean, and they are hard workers.”—D.C.

“I get a lot of personal service from them.”—R.B.

“Anna is always available for me. She is very polite and knows me by my voice.”—V.&S.

“Very responsive on the telephone, and the guys in the field are very good workers.”—R.G.K.C.

See Survey Comments



 


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