Electrical Contractor
Contra Costa County
Roberts Electric Company
(925) 938-7326
2408 Webster Street
Oakland, CA 94612
Serving the East Bay Area
www.roberts
electric.com
Dan Pitcock, President
SERVICES
Commercial and Residential
New Homes and Upgrades Residential Remodels
HOURS
Mon– Fri: 8am – 4:30pm
Sat: 10am – 5pm
CREDIT CARDS
MasterCard
Visa
CERTIFICATION/TRAINING
Member National Association
of the Remodeling Industry
EMPLOYEES
22
Workers Comp Ins.
Liability Insurance
State Lic. No. 728215
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based
on 226 random customer surveys made since Feb. 2002 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
RATING
STATUS
We declare that Roberts
Electric Company has passed all of the rating steps and has earned the
Diamond Certified award, Certificate No. 010.
|
Originally Roberts Manufacturing of San Francisco, Roberts Electric has been a fixture in Oakland for over 70 years. Since 1960, it has been owned and operated by Dan Pitcock or a member of his family. Roberts Electric is one of the most versatile companies in the industry, with expertise in all types of residential and commercial wiring plus telecommunications and network cabling.
COMPANY
PHILOSOPHY
"We believe the key to excelling in our industry is good, solid,
consistent performance. Roberts' employees recognize that they are being
invited into people's homes and businesses to improve their quality of
life. We are there to create value, not problems! We strive to be efficient,
neat, organized, and to do things to our customer's satisfaction and according
to our own high standards. From basic electrical wiring to high-end lighting
design, we insist on attention to detail and superior workmanship. Our
managers visit job sites frequently and listen to any concerns or questions
the customer might have. Plus, we make it a point to follow up when the
job is completed. If a problem arises or there is something that the client
is unhappy with, we will take care of it quickly. Continuing to be recommended
to others is our greatest reward."
EXCERPTED
SURVEY RESPONSES
"Our technician was very knowledgeable, friendly and efficient. He
also left the job site clean." — Thomas & Sally D.
"The
electrician explained the job thoroughly and worked with us to meet our
requirements and our budget." — Bonnie H.
"Our
realtor recommended Roberts to us. They did such nice work that we've
already recommended them to others." — Marion U.
"They
did a good job for a good price, and did it promptly." — Robert
& Catherine D.
| Alameda County |
| Contra Costa County |
| Marin County |
| Monterey & San Benito Counties |
| San Francisco |
| San Mateo County |
| Santa Clara County |
| Santa Cruz County |
| Solano County |
| Sonoma County |
| Other Counties |
©2002-2007 | American Ratings Corporation
