Garage Doors

Contra Costa County

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What did you like best about R & P Garage Doors, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/24/08 and 9/6/2008. Customer last names have been initialized for privacy. 

"Rick was the gentleman that I dealt with. He was friendly, efficient, and his quality was good. He was also on time. It was one of the better experiences that I've had with home services." —Sue R.

"Their response time, and the credibility of the work that they do, we have used them before. They are the only ones we would call again. The other companies were not able to get to our job for a day or two, but R & P was able to get to the job within one hour. They have wonderful customer relations and good customer rapport when you call in. I think they are doing an exceptional job." —Roger V.

"He was very quick and efficient." —Bruce C.

"The knowledge that he had, he knew what he was doing. He was very kind and very personable. I didn't feel that the price was out of range. He was able to assist us, and he was able to get the job done that day. I was pretty happy." —Rose S.

"When I called them to install my garage door opener, they installed it within a few days. I really appreciated that. I needed it done. Also, the service person they sent out was very nice." —Karen C.

"They came right away, they were fast, and they got the job done." —Lance K.

"Rick and Pam are very responsive. Rick does good work. They always do good work for me." —Bill S.

"They were very honest, and the workmanship was very good. He was great." —Diane

"On time, polite, finished quickly, and out the door" —Ron G.

"The door works well. It is a pretty door." —Gary L.

"The door was very nice and built well. It was a good service, and they finished the job quickly." —Scott B.

"They were fast and efficient. They finished the job when they said they would." —Charles M.

"Promptness, and the guy had a good sense of humor. I liked his personality and his honesty." —Rene N.

"Quick response, and they got it taken care of rather quickly." —Jesse G.

"Their customer service, they were on time and very professional. They explained everything that was going on with the door." —Rose

"They were friendly, and they explained what they were doing and how long it would take." —Cindy

"I have used them a few times. They have always been honest and responsive. They do a good job." —Darrell B.

"They are very polite." —Son T.

"They came out quickly upon my request. They knew exactly what the problem was and what parts I needed. They completed the job quickly and thoroughly. It has been working ever since. Also, I felt the price was reasonable." —Mark

"The man was qualified to do the job. He knew what he was doing." —Richard R.

"Straightforward, and they came out when they said they were going to. They did the job and stuck to the budget." —Will K.

"I felt they gave me a fair deal, and they were honest." —Eric G.

"They were here on time." —Dave A.

"They were very responsive, and the customer service was excellent. We encountered some problems with the garage door, but they came right out." —Greg A.

"Fast service" —Monica A.

"I was very happy with the service I got." —Mike B.

"They were prompt in returning calls and things like that." —Dawn B.

"They came out right away." —Billie B.

"The service was quick, and the installation was flawless." —Peggy C.

"His son did a really good job." —Gary C.

"They came out right away." —Terri C.

"His prompt return of phone calls, and he did what he said he would do." —Rick C.

"They were great." —Scott C.

"He knew what he was doing, and he was very polite." —Pete C.

"They were very responsive." —Laurie C.

"They're very responsive." —Chuck C.

"Their attitude and knowledge" —Judy D.

"They took care of everything." —Eric D.

"I thought he was very friendly and knowledgeable." —Jeff D.

"They came right out." —Katy D.

"He did a good job, and the communication was great. We had an emergency situation, and he came out right away." —Eric E.

"They were accommodating, clean, quick, pleasant, and everything is working fine." —Sheryl E.

"I liked everything. They came on time and did a good job. There was a problem with the door, and instead of coming back to fix it, he gave me a solution that saved me money." —Barbara F.

"They were quick, on time, and they did the job quickly." —Mike F.

"They explained it very well, and they let us know what to expect and the different choices they offered. The guy that came out was great. He even showed me what each part of the garage does and what to do if anything goes wrong." —Henry G.

"They were very friendly and thorough." —Jeff G.

"They were fast and efficient." —Teresa H.

"I just thought that he was very personable and knowledgeable. Everything was great. I would highly recommend them to anyone." —Penny H.

"They did a great job. They came in, answered all of my questions, and fixed my door." —Chris H.

"We were very pleased with the service we got." —Loren H.

"They were fast, friendly, and they answered all of my questions. Overall, I thought they were good. I would use them again." —Tanya J.

"He called before he came out to do the job." —Bruce J.

"They were on time, and the pricing was good. Everything was fine. Overall, I was happy with the service I received." —Mike K.

"He was thorough, fast, and he knew what he was doing. I just thought he was great." —Jim K.

"They're courteous, and the workmanship is good." —Frank L.

"He was a great guy." —Jeff M.

"Their follow through, they came out when they said they would." —Steve M.

"I thought they were fantastic. The people were just great." —Randy M.

"They were nice, and they seemed to be honest." —Dee M.

"Everything was just easy. The guy came and did the job." —Elaine N.

"They were prompt, on time, fast, and reasonably priced." —Karen O.

"They've just been super." —Rick O.

"They came when they said they would, and they were very neat. They didnít leave it a mess." —Mark P.

"They were prompt, knowledgeable, and they got the job done. The whole job went smoothly." —Cynthia P.

"Timeliness of the service" —David P.

"He's a nice guy, reliable, and he sticks by his work." —Joanne R.

"They showed up on time, and they were reasonably priced." —Richard R.

"The fact that they're local" —Jeff R.

"They were friendly and solved everything for us." —Janelle R.

"Their prompt service in doing the job" —Dale R.

"They were quick, and the guy who came to do the job was nice." —Darrell S.

"They installed the door quickly." —Stella S.

"They were nice people." —Bill S.

"They were clean, fast, and friendly." —Linda S.

"The service was great, and the people were friendly." —Roy S.

"They were quick." —Daniel T.

"He was meticulous in his work, and he knew what he was doing." —Oscar T.

"He just did a good job." —Kevin T.

"The quality of work that they did" —Al T.

"They came when they said they would." —Dick T.

"They're just very friendly and reasonable." —Leslie V.

"They're efficient, and they do a good job." —June W.

"They were very courteous and prompt. The people in the office were also very accommodating." —Kay W.

"Their service, and they did everything they said they would do." —Marc W.

"They were courteous and very prompt in fixing the garage door." —Teresa W.

"They were very pleasant to work with." —Cheryol

"They were on time, and the overall quality was great." —Shawn

"The friendly service" —H.F.H.

"The promptness and the way they worked" —Martin

"They were honest and responsive." —Al

"They were prompt, and they did good work. They just take care of business." —Amy

"The service and quality" —Ash

"The service was perfect." —Brenda

"Their quick response, and they did great work." —Brian

"They did a good job." —Chuck

"His personality, and he was very informative about why our garage door was damaged." —Creekmore

"They came on time, and they told me what was wrong." —Dave

"They showed up on time and got the job done." —Dave

"They were pretty quick, and it didnít cost as much as I thought it would." —Debbie

"He came on time and fixed the garage door." —Doug

"They had good service and came right out." —Ed

"They do good work, and they're very nice." —Eva

"They did a really good job." —Gus

"They were very prompt and thorough." —Homer

"The quality of work was good." —John

"They're always very prompt, efficient, and reasonably priced." —Kelly

"They were very responsive, and they came on time." —Lilly

"They fixed the problem." —Linda

"They put in a really good quality garage door. The door has a manual opener, which I like." —Lou

"They showed up on time, and they got the job done quickly." —Mark

"They did a great job." —Mary

"They were super good. I thought they did a great job." —P.J.

"He is very honest, accommodating, and he works with the customer." —Rena

"They showed up early. The guy was very polite and thorough. He just did a great job." —Rich

"The guy who came was very professional, and the door looks great." —Rose

"They were very nice, friendly, and they did the work." —Sherry

"They were on time, professional, and they gave me an accurate quote." —Sherry

"They just did a really good job." —Steve

"They were on time, and they explained the job to us." —Frank

"The service, and they were very responsive." —Alex

"The service was good." —Nick

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