What did you like best about The Pool Doctor ?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/14/2005 and 3/4/2008. Customer last names have been initialized for privacy. 

"They knew what they were doing. It was easy to schedule an appointment with them. The job was done correctly." - Craig C.

"They were prompt and on time completing the job. They were very friendly people. They did the job perfectly the first time." - Christian J.

"They fixed my spa. Then, a couple of months later, there was something wrong with it. They came out and fixed it without charging me." - Paul L.

"They were prompt." - Jack N.

"I liked how they came out, diagnosed the problem, and figured it out. They recommended a solution for us. They connected us with another company that took care of the underlying problem we had." - Mike P.

"They were very responsive and prompt, which I liked." - Anthony P.

"I liked the pool person. They were very informative and did a good job." - Bernadine P.

"First off, I love them. They are great." - Joe Q.

"They really knew what they were doing." - Diana R.

"He fixed the problem." - Peter S.

"The quick response" - Eric V.

"Just the fact that they show up and do what they are supposed to do." - Joe V.

"They fixed my pool and my spa, which was great." - Chris D.

"They come on time. They're able to do the job when I'm not here." - Karl D.

"They were knowledgeable. They did good work." - Ronald G.

"They come when I call them." - George P.

"The person who came out was timely. He knew what he was doing. I thought he was thorough."
- Margaret P.

"I like how they informed us about things." - Tom R.

"They arrive when they say they will arrive. I like that they are a local business. That makes it very convenient for me." - Ronald A.

"They gave me a good estimate and they followed through." - Brian L.

"The person I talked to was very responsive. They were easy to work with. The whole process was smooth. They did the needed repairs very quickly. They were responsive to my needs." - Jeff L.

"He seemed very knowledgeable. He arrived on time." - Theresa R.

"They were very quick when they were here." - Ann B.

"The people were very friendly, nice, and very helpful." - Jaime F.

"They showed up when they said they would." - Christine P.

"They got the job done." - Doug P.

"He is very knowledgeable." - Carol S.

"They were helpful and personable." - Rick B.

"They did what they said they would do. They also charged what they said they would, and I didn't have to be present for the work." - Wayne H.

"They informative." - Ben H.

"He came right over and offered suggestions that helped me save money." - Judith A.

"They're reliable and easy to work with." - Jen C.

"They were very clear. He came when he said he would and did a great job. As a small business owner, I can say that I was impressed with his work and customer service." - Michael C.

"He is able to work with my pool problem. He was also on time, honest, and he knew his stuff." - Marty E.

"He did such a nice job. He was a nice guy, and he gave me a fair price. Also he diagnosed the problem and fixed it. I haven't had a problem since. If we ever need his services, I would definitely call him. The original pool doctor can't come close." - Joe F.

"He did what he said he would do, and he answered all my questions. He did a really good job." - Kyle F.

"The prompt service" - Tom F.

"He came out, found the part that needed to be
replaced, and came back a few days later. I was only charged for the initial visit." - Susan F.

"They were great. We liked just about everything. They came out, analyzed it, did the work, and ended up doing a beautiful job." - Bill F.

"He stays with his work, and he was very thorough and productive." - Mr. G.

"They came out to do the job in a timely manner." - Christine G.

"They show up when they say they will." - Jana H.

"Just a phone call and they come." - Kenneth H.

"He was very bright and personable. Also he was a professional technician, and he charged a decent price." - Charles H.

"He did the job he was contacted to do so we were satisfied with his services." - Bill H.

"I like the location and that they are very reliable." - Jim I.

"They provide good service." - Tom I.

"He was prompt." - Daryl J.

"I like their reliability." - Ashley J.

"He was a no-nonsense type of person. He fixed the problem and even had the parts with him. It was a pleasure to find someone like that because when you want to get it fixed you want it fixed." - Bob J.

"He showed up." - Virginia K.

"Great service. I had a bad experience before him so I appreciate his style of work." - Jana K.

"He was very nice." - Jeanne K.

"It was easy." - Susan K.

"They are very good and they answered any question that I had." - Jack L.

"He was very polite." - Brandon M.

"I like his work and his technical knowledge." - Franklin M.

"They came when we called and fixed what we needed fixed." - Gary M.

"The expertise and the responsiveness" - Kate M.

"They show up and did the work. I like that" - Francis M.

"He was knowledgeable about the problem I was having." - Mona N.

"I like the location. I also like that I am giving my tax dollars back to the city I live in. They do good work." - Maryanne N.

"They showed up, knew what they were doing, and took care of business." - Don N.

"He explains what's happening with the system." - Chris P.

"He is very knowledgeable." - Glenda P.

"He was reliable, got the job done, and his price was okay." - Mike P.

"He was very informative, on time, he kept his word, and the price was right." - Joe P.

"They came really quick and did a fine job." - Carol Q.

"He was always efficient, and he always completed the job well." - William R.

"I like that he seemed to really care about our problem. He worked real hard to solve the problem and when it was fixed it stayed fixed." - Bill R.

"I like the product." - Irwyn R.

"He is very kind and helpful, and he explained everything." - Joe R.

"He was very knowledgeable." - John S.

"He responded and gave me decent service. What more could you ask for?" - Bob S.

"He fixed the problem." - Ruth S.

"He worked hard to find the right pump, and he comes out right away." - S. P. M.

"He was on time, and he did a good job." - Ken S.

"He seems to know what he is doing and he worked so hard to get the old pump to work. I am very satisfied with the results." - Al T.

"They are fabulous, great people. They respond quickly, they are able to troubleshoot. They also come by to check when I am out of town. I don’t ever feel like they are taking advantage of me. I am very satisfied." - Prindle V.

"He charged the going rate and explained the faults in the wiring. He was also responsive and informative. I really appreciate that he does house calls." - Jesse Y.

"He comes, does his work, and there are no hassles." - Gordon S.

"They know what they are doing, and they have nice people working for them." - Richard A.

"They were efficient, courteous, and they did a good job." - John C.

"They're reliable." - Danielle F.

"He knew what he was doing. He came out right away, and he did what he was supposed to do. Also the price was right." - Ilene F.

"I like their flexible and easy-going style." - Scott G.

"He was responsive, friendly, and he explained everything I needed to know." - Richard G.

"They are there when they say they will be." - Helene G.

"He stuck with it and found the right part." - Irene H.

"They are very competent, deeply experienced, and reliable." - Maureen K.

"The product was good and I like the location." - Faioz K.

"They come when I call them." - Dorothy M.

"He was really good about coming out and taking care of the problem. He also trusted me to pay the bill." - Jason P.

"He, his wife and everyone else were very friendly. They all seemed to know what they were doing." - Miriam R.

"He did the job right and did what he said he would do." - Eric S.

"They are nice people who seem to know what they are doing." - Samuel S.

"They were easy to deal with." - Joanna T.

"They did the job well." - Joseph L.

"The woman who answers the phone is incredibly responsive." - Kim C.

"They responded fairly quickly." - Dan C.

"He did good work." - Patty F.

"He knew what he was doing, worked hard, and explained things to me." - Susan G.

"They are friendly, and they seem knowledgeable." - Mrs. D.

"He came out on time. It's been a year, and the job he did seems to be holding so far." - Irv J.

"He was determined, and he got the hot tub to work." - Fred K.

"Everything was efficiently handled, and I didn't have to be here." - Allen K.

"They were creative in solving problems." - Kim M.

"He is local." - Bill M.

"He was responsive." - Michael O.

"They know what they are doing, and they are efficient." - Victor P.

"He was good, efficient, and he did a good job." - Anthony T.

"They are fairly responsive." - Marcy Z.

"He's pretty friendly, and I like working with him." - Rich A.

"It works." - Nelson G.

"He was punctual." - Keith G.

"They are so nice." - Liz N.

"I like their availability." - Ozell A.

"I don't know." - Kate M.

"I used the old busines a lot because they were accommodating and less expensive." - Vera K.

"I liked his personality." - Brenda W.

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