What did you like best about Osborn Spray Service?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 12/15/2007 and 12/19/2007. Customer last names have been initialized for privacy. 

"They got rid of my bugs." - Faye A.

"They're prompt, and they do good quality work." - Marge B.

"They always send the same person out to do the work. He always calls before he comes. He is very clean and professional." - Laura A.

"They're very dependable." - Pat A.

"They were very friendly." - Katy A.

"I have a routine service from them. They're friendly, and the office staff is great." - Patricia A.

"They got rid of my ant problem." - Lynn B.

"They're very service orientated. I've been using them for about 10 years." - Barbara B.

"They do good work." - Paul B.

"They got rid of the bugs." - Michael B.

"They're dependable." - John B.

"The process was simple." - David B.

"I felt they were very prompt. They did what they said they were going to do, and it worked. It was very effective." - Peggy B.

"They're very reliable and a good company to do business with." - Charles B.

"They get it done and then leave." - Janelle B.

"They were always very punctual and courteous." - Jason B.

"Their follow through, and keep us up to date with things. They always send a reminder notice. We have elm trees that need to be treated, and they're really good about contacting us, which I like, because I don't have to remember." - Heather B.

"They're personable, and they care about my needs." - Judith B.

"They keep the bugs in-check for the most part." - William B.

"They come out and do what they're supposed to do." - Jay B.

"They go to the neighbor and tell them they're spraying, which is good, even though I hate my neighbor." - Tom B.

"They seemed to be on time, and our elm trees haven't died." - David C.

"They've been taking care of my grubs, pine trees, pines, and junipers." - Angela C.

"I guess their service" - Dan C.

"I didn't like it when they were working with this other company because I could never get a hold of them, but they're back to normal again." - Susan C.

"The pricing was good, and the guy who comes is really nice." - Darrell C.

"I've used them for a long time. I haven't had any uninvited guests in my house for awhile, so I guess they're doing okay." - Hank C.

"They're consistent and show up when they say they're going to show up." - Ernie C.

"They know what I order from year to year, and they do it on the right day so I don't have rain issues. It's easy and reliable." - Emily C.

"They're consistent, they do a good job, they inform us when they're coming, and they're on time."
- Frank C.

"It was a great service." - Bryan D.

"We've had them for a long time. They're always dependable, and they always come." - Robert E.

"They call beforehand and tell me when they're coming. They're pretty thorough and polite."
- Nancy E.

"The gentleman that usually comes out is super nice. He's always smiling and answering all of our questions." - Mark E.

"They respond quite rapidly. I've used them for 25 years." - John E.

"I have a standing maintenance contract that works. When it doesn't, I call and they respond within a couple hours which is pretty incredible. They're good across the board." - Paul F.

"They're always on schedule, and they do a complete job." - June F.

"They did everything, and they were really thorough." - Carol F.

"They're very knowledgeable and efficient." - Wes F.

"Mr. Osborn came and found out where the bugs and beetles were invading from. They were very dependable." - Sidney F.

"I liked the name because it sounds like Ozzy Osbourne." - Nicki F.

"They were very professional. I always got a call before they showed up." - Leslie F.

"In the beginning, we were talking to them about different choices that would pose less of a health risk to the little children and have less of an environmental impact. They seemed to give us proficient answers and good choices." - Fred F.

"They are local. They are also a lot cheaper than the other nationwide businesses that are out there." - Donna F.

"One thing I like are their prices. I think it's very reasonable." - Randy F.

"They come when they're supposed to. The best thing is that Dave Osborn comes out personally." - Bill G.

"They seem to control the pests, and they usually call to say they're coming." - Mary G.

"They come here and do their job. It seems to be working." - Robyn G.

"They were the first and only ones in the valley. They do everything you need." - Joel G.

"They're good people, and they do a good job. The boss is great." - John G.

"I can call them and depend on them to be here and do the job. They know who I am, and they meet my standards." - Shirly G.

"They were always on time with their service, and they did what they said they'd do." - Tim G.

"Everything they do works. The sprays got rid of our problem." - Antonio G.

"They're very receptive to anything I need." - Abby G.

"They come when they're supposed to and respond to me. When I have bug problems, they come straight to me." - Pam G.

"They knock on the door, tell us they're here, and make sure the dog and kids aren't around for extra safety. They go above and beyond if something needs to be sprayed. Their customer service is incredible, and we've referred them to others." - Holly G.

"Everything" - Scott H.

"I like the person who comes out. I can't remember his name." - Julian H.

"They are prompt." - Andrew H.

"They're nice people, and I trust them around my family." - Chris H.

"I like that they are local and family oriented. They are considerate with your needs." - Cynthia H.

"They come when we need them to, and they always call ahead of time." - Wendy H.

"The young men who come to spray just do a good job." - Dorothy H.

"They keep to their schedule. They are on time and always show up. If there is a problem, they always fix it." - Edwin H.

"They are my sprayer of choice. They are clean, and they always come on time." - Karen H.

"Promptness and service" - Lorraine H.

"If you call, they are quick to serve you." - John H.

"I liked their service." - Lauren J.

"They always seem to let us know when they're coming." - Mark J.

"I like the way they call consistently before they come." - Carole J.

"They are prompt most of the time. They always call before they come, and I trust them." - Janet J.

"They are very friendly, on time, and prompt. Floyd is great. He's fun and does a great job." - Sandy K.

"They do what they say." - Bob K.

"Courtesy and promptness" - Ron K.

"They are efficient and reliable." - Vicki K.

"They did well with the trees." - Penny K.

"I've been doing business with them for years. They've been through many changes over the years, but they still manage to give you personalized service." - Ann K.

"They are very good about calling ahead of time to make sure we are available." - Collette K.

"They show up and do what they need to do." - Debra L.

"I didn't like anything." - Louis L.

"They are so responsive when we have a problem." - Roxie L.

"I'm very satisfied. They are very good and dependable." - Lorranine L.

"The person that came out was very nice and did his job. We always recommend them to people. That's how much we like using them." - Rupert L.

"We didn't have ants for a week." - Sue L.

"They came and did what I asked them to do."
- Carol M.

"When you have a problem, they come out and take care of it." - John M.

"Floyd is very nice. He always tries to be helpful. If I need anything, he always does it." - Barbara M.

"They are accommodating and friendly to deal with." - Jan M.

"They have always been courteous and friendly." - Shirley M.

"They are reliable. They have to spray the trees at the right time, not too early and not too late." - Denise M.

"I have used him for years. He is fine. He just comes out and sprays the trees." - Bruce M.

"They are reliable. We have used them for many years, and we are satisfied." - Michael M.

"The guy was really thorough. He lifted things up and sprayed everything. He was great." - Nick M.

"They spray the appropriate areas. I think they know our house." - Ellen M.

"They always come when we call them." - Tim M.

"They are reliable. They let me know when they are coming and going." - Susie M.

"The people that come out are very nice. I feel that I can trust them. They are easy to work with." - Denise N.

"Their responsiveness, I have been totally satisfied." - Richard N.

"They do a nice job." - Larry O.

"I like their friendliness and professionalism. They do what they say they do." - Michael P.

"We had a flea problem a few years ago, and they were pretty good about coming out and taking care of that." - Deborah P.

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