What did you like best about New Direction Personal Fitness and Sports Performance, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/11/2007 and 10/22/2007. Customer last names have been initialized for privacy. 

"I liked my overall experience with them."
- Caroline A.

"I liked how they set the pace and training session to fit my needs." - Jeannine B.

"I liked the trainers, the education, and the results." - Dawn C.

"I liked their ability to customize everything I needed with diet and exercise, and they took their time in doing it." - David C.

"The owner is really awesome." - Nicole F.

"They have a complete comprehensive plan for your health and well-being." - Cherie F.

"They have a variety of activities, and the exercises are different every day." - Shawna F.

"My trainer was able to identify my weaknesses and helped me to strengthen them." - Linda H.

"The personal service and the facility" - Denise H.

"The trainers are knowledgeable and nice to work with." - Renee H.

"Ben is very personable, and he found a great staff of people to work with." - Susan H.

"They work with me, and the trainers really go overboard for me. I am trying to lose weight, and I have had a trainer go with me to the grocery store to show me what I should be buying to reach my goals. They have really caring people there." - Andy K.

"The one-on-one experience" - John K.

"They tailored a program to my needs." - Judith M.

"It was quite personal and professional at the same time." - William P.

"Their personal attitude with their guidelines that they have set up for me" - Diane P.

"It was one-on-one." - Jill R.

"They introduced me to new exercises." - Sara S.

"It was very motivating." - Jill S.

"The personal attention" - Robert S.

"I really like my trainer. He is professional and knows what he's doing." - Danielle W.

"The trainers themselves" - Marcus A.

"I had a massage there, and it was very relaxing and thorough. I felt relieved when I left." - Crystal B.

"I liked their personal attention to my goals and what I am trying to accomplish. They get to the specific goals of each individual." - Andy N.

"They worked closely with me, and I got good results." - Lisa R.

"I liked that they tailored the workouts for each person according to their needs." - Jaclyn S.

"The professionalism, environment, and the positive attitude of the employees" - Tom D.

"I liked how knowledgeable the trainer was about nutrition and the variety of exercises he gave me. He didn't just do the obvious. He did very clever stuff I would have never thought of." - Sarah A.

"I would say the one-on-one attention I get" - Rich E.

"The workouts, and the intensity of the workouts" - Adrian S.

"Their instruction is clear, and they are very personable and helpful." - Richard V.

"It was very personalized." - Michelle V.

"The individualized training sessions and personal attention, and the knowledge of the trainers was really good. I was satisfied with everything that was done." - Heather W.

"The personalized service" - Erica C.

"It's the one on one attention" - Mary C.

"They're close to my office, so I like the convenience." - Jim P.

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