What did you like best about Moore Mechanical, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 5/31/2007 and 3/20/2008. Customer last names have been initialized for privacy.

"They were on time, prompt, and clean." - Darlene A.

"They came when they said they would, and it didn't cost much. They came highly recommended."
- Elaine B.

"Their promptness" - David B.

"They were prompt, and they did exactly what they said they would do." - Mike C.

"Whatever they said they would do, they did it. They were on time, and they did a great job." - Dell T.

"They were very prompt." - Gloria T.

"The overall service" - Bill T.

"They were very efficient, and the job was done on time. Their workers were pleasant as well." - Brad T.

"The workers were very efficient and polite. They were constantly cleaning up after themselves." - Thomas T.

"They were fast to get the job done." - John T.

"I thought Steve was extremely professional and helpful." - Michelle T.

"They were nice guys, and they got the work done."
- Annie T.

"They were to the point." - Don B.

"They were very dependable and honest." - Kathy B.

"They come on time and do what they are supposed to do. They are courteous, as they put booties on to protect the floor." - Celeste B.

"They were quick and thorough." - Dimitri C.

"They were fine. They fixed a small wall unit." - Kim S.

"They were prompt, and they provided good service."
- Dick B.

"Price, and they got the job done on time." - Mark B.

"They were easy to work with." - Neal B.

"I liked the service and their response time."
- James B.

"They come when they say they will come. They diagnose the problem, and the price is reasonable. I would recommend them to others." - Patricia B.

"The service technician was very courteous and neat. He told me exactly what needed to be done, and he did it." - Clara T. 

“They were prompt, and they completed the job on time.” - Mark A.

“They had competitive pricing. They came on time and did what they said they would do. It was a good job.” - Pat T.

“The gentleman that we dealt with was very professional and knew various superior products. He was very informative, and he gave a lot of tips and suggestions that proved very helpful. He gave very professional and courteous service.” - Alvaro S.

“We had several unique requests, and they were quick to accommodate us. We were happy with their work.” - Linda H.

“He was honest and did what was required, good honest work. I've recommended him already several times.” - Wes E.

“They offered several options to choose from, and we were satisfied with their work.” - Robert H.

“They were honest and gave me a fair estimate. They do great work, and I will definitely use them in the future.” - Kathryn R.

“They arrived very promptly, on time, and finished ahead of schedule. We were very satisfied.” - Elizabeth O.

“Good service” - Nelson W.

“They responded quickly and handled all the problems right away. They left everything in good condition and very clean.” - Evelyn H.

“They got here fast and did a fast job.” - Tina W.

“They were fast, efficient, and brought plenty of people with them to get the job done. Everything was completed in record time. I was very satisfied.” - Carla S.

“They were fair. The owner came and worked with us, and he didn't try to oversell us, or sell us anything we didn't need. My husband said all the workers were very courteous and friendly. They did not mess up the house, and that was appreciated. They sent me a little thermos carry lunch with cookies as a thank you gift, and I just loved that. Excellent work.” - Anne K.

“They did what they said they would do, on time and very efficiently. I was very impressed with their service and professionalism. Another small note, they sent me a thermos gift as a thank you, and I liked that. It's a nice touch. I've recommended them many times.” - Dave K.

“They were very courteous and polite, especially the owner. They got down to business and got it done right. It was a good experience. The technician who worked here was nice and friendly. I liked everything about their service.” - Julie V.

“They are a reliable good service company. I've done business with Stephen for years.” - Diane J.

“They were very professional, came right on time, and did their work promptly. They replaced my old furnaces, and I'll be calling them again to get these checked. They were good.” - John H.

“They were always available. They got everything done, and that's it. Good service, period.” - Connie S.

“They did it all in one day and were friendly. The customer service was good.” - Fred S.

“They returned phone calls, answered the phone, and the receptionist was very courteous. They squeeze me in even if they are busy.” - Reality E.

“I'm very pleased with the unit and the installation.” - Marie S.

“They were punctual and did the job.” - David S.

“Their craftsmanship, punctuality, and they were professional.” - Bill G.

“Their knowledge of the product and their friendliness” - Hoo S.

“They called me back right away, and they came out right away. They were pretty punctual, and I was pleased with everything.” - Charlotte C.

“They were available when we needed them, and they did the job right the first time.” - Steve E.

“The overall quality, good work and good customer service” - Jennifer M.

“It doesn't take long to get an appointment. They are a family business, which I like, and they do a good job.” - Vicki H.

“They were very thorough. I was really satisfied.” - Terri M.

“They did a very nice job.” - Esin O.

“Customer service, they were on time and stuck with the estimate.” - John T.

“They are local, the work was very professional, and they came highly recommended.” - Eric M.

“I checked with about eight other companies. I hired them because they were local and the price was good. They didn't disappoint me. They were professional and personable. Steve came out and explained everything. He stayed involved in the project from the beginning.” - Anna L.

“The professionalism, and their construction and engineering knowledge” - Mike R.

“I liked the quality of service and especially the quality of their employees. They did totally responsible and reliable work.” - Steve M.

“Professionalism” - Debbie R.

“The price, the quality of their work, and that they did an excellent job.” - Anna S.

“I was very impressed with the work they did, and I liked the way they conducted their business. I spoke with one of the managers and told him that if owned a business, I would run it the way they do. Very professional and excellent work.” - Milo H.

“They were very pleasant, and they got the job done.” - Venitta W.

“They messed up on the job, but they were quick to fix it, no problems.” - Karen T.

“They got the job done.” - Preston S.

“They were professional, clean, and consistent.” - Karen H.

“They came out and did the job, and they’re very helpful. I have even recommended them to two of my friends.” - Flavia C.

“They were fast, nice, and left everything clean.” - Ann S.

“They were knowledgeable, and they gave me a good estimate. It was a pleasant experience.” - Gill E.

“They had a friendly, courteous, and professional staff.” - Aafedt J.

“They had great friendly staff people. They were responsive to customer needs.” - Joseph A.

“They provided great professional service, with good attention to detail. We had some problems, but everything was corrected. I'm very happy with the job.” - Adams L.

“They left everything very tidy and clean. The work site was always very clean.” - Al R.

“They were prompt and knowledgeable.” - Betsy S.

“I think it was the owner's son, whose name was either Bryan or Ryan, that was very good and knowledgeable. They did good clean work.” - Michael H.

“They did a fast, good job. Their workers were all helpful and friendly and did clean work.” - David H.

“Their employees were all friendly and very good on the service end. It was done is record time.” - Rich P.

“The service was good.” - Ray H.

“Their timeliness and prompt service I thought the products they carry were excellent.” - Gary R.

“Their customer service was excellent. They provided prompt and good service.” - Adam G.

“They were on time, didn't make a mess, and cleaned up. Everything was done correctly and very professionally.” - Rick P.

“Totally professional service, no complaints.” - Mark O.

“They were very efficient and clean.” - Carla P.

“They responded pretty quickly, and their service was good. We were happy with it.” - David G.

“The workers were friendly, courteous, on time, and very efficient. Good service.” - Gary I.

“They were very professional. Their work was clean, and they didn't make a mess or anything. Everything was done on time.” - Frank F.

“They were prompt and clean.” - Glenn M.

“Their promptness” - Lee S.

“They stayed on the job until it was working correctly.” - Bruce D.

“They were prompt coming out and cleaned up after themselves.” - Lea M.

“They were on time and on budget.” - Mark P.

“They were quick, and they really tried to accommodate us.” - Janet P.

“We received several bids for our job. The owner impressed us with his professionalism and friendly manner, and we were not disappointed. We did have some problems with the vents, but they fixed it. They were very efficient and quick.” - Ginger C.

“It was clean work all around, and very quick service.” - Kari S.

“I liked the equipment they used.” - Ken K.

“They were reliable. It was a good experience.” - Gina G.

“They came on time and gave us an immediate estimate.” - Preeti S.

“They were communicative, thorough, and very professional.” - Pat L.

“They got my furnace working, and that's good. I was happy with their work.” - Wendy D.

“I liked how quickly they were willing to help us” - P.A.S.

“Everything was fine. Clean work, and they were all real friendly.” - Jeff F.

“It was over a year ago, but I remember they showed up on time. They finished the job on time, I remember that.” - Nuno P.

“They were good to work with. They listened to our problems, and tried to match our needs. They were knowledgeable and polite.” - Jim H.

“They were prompt and seemed to be reliable.” - Elizabeth P.

“I liked the timely response.” - Andy G.

“They did what they said they would, and they were straightforward.” - John S.

“They came out right away and answered all our questions.” - Tom L.

“I think they did a really good job, and they were very professional. I'm very happy with the unit they sold us.” - Ted G.

“Nice, neat, and professional” - Warren R.

“They came out on time, and they were courteous and professional.” - Thomas K.

“They did good work.” - Adelson E.

“They were very knowledgeable.” - Mandi H.

“They were always responsive to any problems. They sent me a gift, which I liked very much. I like that they are a small local company.” - Judy I.

“They did a follow up, and they did what they said they would do.” - Jim C.

“They came on time.” - Peter N.

“They showed up on time, and they did what I asked them to do.” - Giles M.

“They came right out and fixed the air conditioner. It is working fine now.” - Gerald J.

“I liked the fact that they seemed to be trustworthy and professional. They looked clean, and they were orderly and polite.” - Jeff M.

“They just re-installed our air-conditioning unit. I remember they were fast and efficient.” - Max L.

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