Movers
Contra Costa County
Metropolitan Van & Storage, Inc.
(800) 824-0549
(707) 745-2759 (Fax)
5400 Industrial Way
Benicia, CA 94510
Local, National and International Moving
www.metrovan.com
sales@metrovan.com
Dennis Paulley, President
SERVICES
Full Service Residential & Office Relocations
Modular Furniture Installations
Packing Services and Supply Sales
Storage and Distribution Services
Records Management Services
Door to Door
Pod Self Move & Storage
HOURS
Mon – Fri: 8am – 5pm
CREDIT CARDS
American Express
Visa
MasterCard
EMPLOYEES
45
GUARANTEES
Cost Will Not Exceed Estimate
Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
State Lic. No. T-0095137
CUSTOMER
LOYALTY
Based
on 175 random customer surveys made since February 2002 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
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RATING
STATUS
We declare that Metropolitan Van & Storage, Inc. has passed all of the rating steps and has earned the Diamond
Certified award, Certificate No. 009.
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Metropolitan Van & Storage has served the Bay Area since the 1940’s and has been a premier agent for Atlas Van Lines since 1963. Atlas has consistently been one of the top five Household Goods Carriers in the nation. Metropolitan Van & Storage has received many awards for outstanding performance, including “Excellence in Packing” and “Superior Warehouse Rating.”
COMPANY
PHILOSOPHY
"Metropolitan prides itself in old-fashioned customer service. We understand that moving your home or business is, at best, a stressful experience. Our goal is to provide the personal touch and extra attention to detail that will make your move a smooth one. From the person who answers your initial phone call, to the person who provides your free estimate, to the crew that does the actual move—our company’s mission is to make your experience as stress-free as possible.”
EXCERPTED
SURVEY RESPONSES “Our move was well planned, organized and completed on time.”—Doug & Laura G. “We were very concerned entrusting our possessions to a moving company, but Metropolitan did a great job!”—Kent & Janet H. “They were quick, knew exactly what to do and needed only minimal direction.”—John T. “Metropolitan honored their original estimate even though they discovered it should have been higher once they began the move.” —Renee & Chris L. “They worked fast and they worked hard.”—Wayne S.
“They moved us on short notice and followed through with everything they promised to do.” —Herb & Jeanette C.
