Dentists
Contra Costa County
What did you like best about James R. Mattingly, DDS?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/6/04 and 4/20/09. Customer last names have been initialized for privacy.
“We are very happy with the quality of the service, the office staff, and the hygienist. They are all fantastic. They are really responsive if we need to get in at the last minute. They find a way to fit us in for last minute emergencies. We are very happy.” -Beth B.
“They are really friendly and they seem really caring.” -Brian M.
“He is a great guy. He is always friendly and the staff is great. I have been using him for ten years.” -Deb T.
“He seems to do a good job. He is reassuring and he tries to make it as painless as possible. I have been going to him for over twenty years. He is close and good. I trust him.” -Delores T.
“He is just a great dentist. He explains things very well and he gives me options. He is personable and wonderful.” -Don F.
“His whole personality, his caring nature, and his care for his patients, if you have anything done and it's an intensive service, he will call you back that night to see if you are okay and if there is anything else he can do.” -Donna G.
“They offer high quality dental services.” -Harold H.
“I have been a patient there for quite some time and I have never been disappointed. They are always cooperative and they make me feel like they know me. I am very comfortable going there.” -Kathi D.
“They have a good staff there. It seems that Dr. Mattingly stays on top of the procedures to make sure all of my teeth and gums are really healthy.” -Kevin G.
“Dr. Mattingly does really good work. He has a nice, friendly office.” -Laura L.
“I am a happy patient of Dr. Mattingly's. He is very thorough. I haven't had any problems.” -Linda M.
“Knowledge and friendliness” -Mark C.
“They are very efficient, professional, and courteous. I like the way they deliver their services.” -Michael B.
“He is very straightforward and very thorough. He has current technology. He is very good about making sure I don’t have any kind of pain.” -Nancy V.
“I just like him in general.” -Ricard S.
“I think he is a very competent dentist. He has good people and I feel comfortable going there. I think they are great.” -Rick M.
“Professionalism, they are just very nice and patient. Also, it is a very nice atmosphere. I like their office.” -Zoila S.
“They seem to do a really good job.” -Andrew C.
“He is a knowledgeable dentist.” -Angelo P.
“I get direct answers, quick and to the point.” -Marilyn L.
“The modernity of the office, the newness of the magazines, the iPods provided, and the crispness of the facility, everything is fresh and clean.” -Matthew W.
“He does good work. They make me feel pretty comfortable when I get there. I have had issues in the past, but I feel really comfortable with him.” -Robert E.
“Friendly atmosphere” -Stuart R.
“I have been going to him for years. He is very nice and he is good at what he does.” -Fran G.
“When we first started, we liked the quality of care and their skills. They were with it. They explained it and they had the best equipment.” -Michele K.
"He does a great job." —Brooke B.
"He's a good person. He makes me feel comfortable." —Christine C.
"They are attentive, thorough, and professional." —Wesley E.
"He's very fun and nice." —Taylor F.
"He was a young up and coming dentist when we first started there. He's very up to date now." —Pat H.
"They are very friendly, professional, and on time." —Kent H.
"He's easy to talk to." —Ardell L.
"He explains things carefully and he gives me options. He is also very personable." —Patricia N.
"He's thorough and very kind." —Pearl S.
"He's very informative and gentle. He knows what he is doing." —Kevin S.
"I'd recommend him. I like his manner. He does good work and presents new opportunities. I'm sixty-seven and he treats me like a person. He makes new suggestions." —Rose S.
"The entire office experience, the follow-up, and his personal interaction with the patient" —Nick T.
"He's very caring. He does a good job." —Joan W.
"He takes his time. He seems concerned about his patients. I like the office and his manner." —Norma W.
"His professionalism, quality of work, and he's very conscientious of making his patients comfortable." —Maria Z.
"I've been with him since he started his practice. He's consistent and I like his staff." —Georgie P.
"Speedy and friendly" —Justin S.
"He really focuses on my questions. He makes me feel comfortable." —Kristopher T.
"The office is clean. The employees are friendly. He's very easy to talk to." —Ava V.
"I like the way he treats his patients. He is very thorough. He always comes in when I get my cleaning to personally check my mouth." —Kathleen S.
"He's very accommodating." —Carl S.
"He's pretty straightforward with what needs to be done." —Gregory E.
"He's patient and he cares." —Nancy V.
"He is pretty laidback. He gets me in and out pretty quickly. Itís a pretty jovial office." —Joshua A.
"He's a true professional." —Robert T.
"He has been excellent and his was helpful. I have a really wonderful time when I go there." —Gloria A.
"Everything is fine." —Justin A.
"I think he is a very good dentist." —Maria A.
"I think he is a good and professional doctor." —Edward A.
"I love Dr. Mattingly, and I would give him a rating of"11."" —Nancy A.
"He is very attentive, caring, professional, and he always wants to make sure everything is ok." —Jennifer A.
"I like their warmness and their friendliness; they're also personable." —Bailey B.
"I've been going to Dr. Mattingly's office for 15 years, and I'm very satisfied. He explains everything, is very careful, treats me like a regular person, and I seldom have to wait. They even offer coffee or tea when I arrive, or when I have to wait for my kids." —Shannon B.
"I love the doctor and I like going to him. He is the first dentist I like to go to. I also like his staff, and they make my entire family very comfortable." —Victoria B.
"I like that he is honest and nice. I consider him a friend. He even introduced me to my church."
—Bertolozzi G.
"I like that he is friendly and efficient." —Terry B.
"It's easy to get an appointment in case of an emergency. He is very patient, answers questions thoroughly, and his staff is very friendly." —David B.
"He is very delightful, thorough, and he makes sure I am taken care of. I feel confident that he is a good dental provider. I have had very good experiences with them. They follow up well with appointments and I am very fortunate to have found Dr. Mattingly." —Gloria B.
"The people are very open, caring, professional, and they don't treat us like customers, but rather like people." —Juandell B.
"He is very patient and attentive." —Tu B.
"I like his professionalism and calmness. He explains everything. I feel absolutely comfortable with him. He even turns up the heat when I ask." —Pam C.
"He is excellent in his field, trustworthy , and he explains the procedure. I am very confident in his skills." —Tom C.
"He was very nice and very professional." —Samar C.
"He is very gentle and he talks us through everything." —Octavio C.
"They are very professional, friendly, and kind." —Wendy C.
"The office has a great environment. The staff is very friendly, professional, and they take great care of me." —Matthew C.
"I am usually scared to death of dentists, but not of Dr. Mattingly. He broke my fear of dentists. He is wonderful." —Christina D.
"He has a lot of patience and he's great to go to." —Sherry D.
"He is very professional and a very good dentist." —Ryan D.
"He explains everything to me and he seems up to date." —Susan D.
"He's been like family. He takes advantage of the little time I have, since I travel from Tracy. I just like him a lot." —John D.
"He's professional, a good dentist, and he explains everything." —Nina E.
"They have a very relaxing office." —John F.
"He has a great personality and he makes going to the dentist painless." —Jessica J.
"We like the entire office. Dr Mattingly is pleasant,helpful, and very professional." —Zachary L.
"He caters to the patient's individual needs." —Alicia P.
"I appreciate the friendliness of the staff and his professionalism. He is articulate and empathetic." —Katherine P.
"I like the professionalism and the customer service." —Debbie P.
"They are very conscientious and right there for you in an emergency." —Judy P.
"They do a great job and our family has gone there for many years." —Bob
"They are incredibly helpful and they make you feel comfortable." —Courtney
"Everybody in the office is very personable and professional." —Lisa S.
"They are competent and friendly." —Michael S.
"I like the relaxed atmosphere and the competency. We've been with him for the last three years, and we've never had an issue with him." —Carolyn
"I liked his overall professional service." —Dana S.
"He is very congenial and we like the quality of his work." —Janice S.
"He will explain things to you when you ask him questions." —Jennifer S.
"Their sensitivity and patient care is the best. The support staff is also top notch." —Alex T.
"I like the high level of expertise." —Lucas V.
"I like that he is friendly and has a good rapport with his patients." —Paula B.
"He explained to me everything that needed to be done." —George B.
"Everything" —Walt B.
"They do everything right and keep me up on my appointments. I'm pleased that I have all my teeth at 60." —Rachel C.
"He cares about his patients. Their hygienist is very kind and I like that they are on time." —Christine C.
"He knows what he is doing." —Shirley D.
"I like her bedside manner. One time I went in for a cleaning and the hygienist wasn't available, so the doctor cleaned them herself. It was the best cleaning I ever had." —Britney
"He is very friendly and comfortable to be around." —Alan F.
"He uses a lot of technology. I don't understand it all, but I like that he keeps up to date." —Tyson F.
"They do their best and they're good at what they do." —Paul F.
"I like his office, his personnel, his mannerism, and his communication skills." —Donna G.
"I like his kindness, his expertise, his wit, and his staff. Obviously, he communicates a great deal of care towards his staff, so they carry it on to the patients." —Kevin H.
"He gets you out of there as fast as he can; he also wants to help you as much as he can." —Rhonda J.
"He is nice, gentle, and he doesn't jam things around in my mouth." —Kelsey L.
"Our entire family goes there. They are professional and good with kids." —Georgene R.
"I like Denise, the hygienist. I think she is superb." —Pearl S.
"Jim is very personable." —Al S.
"He's very nice." —Bret S.
"He's very professional and friendly." —Erin
"They are very informative and knowledgeable. You can ask him any question regarding your teeth, and he is able to give you an answer." —Christen S.
"He was very gentle and made me feel completely relaxed. He did a very good job." —Veronique S.
"I like the fact that his office is open on Saturdays, which makes it very convenient for working people." —Clifford S.
"I like the friendly and professional care we receive." —Jeremy T.
"It's convenient, and they are friendly and professional." —Theresa V.
"I liked the flexible Saturday hours." —Alexander D.
"He's professional, easy to understand, and he takes care of my teeth." —Almeida
"He is very friendly and knowledgeable. He has been my dentist since he got out of dentist school." —Carol T.
"He knows what he is doing." —Terry C.
"They have Saturday hours." —Amelia C.
"He is very up front and tells you exactly what he is doing all the time, so you know what's coming up next." —Deborah C.
"He is concerned and friendly." —Ronald C.
"His office technology is very current and he is very personable." —Brent D.
"They are always on time, personable, and when I come in, they're always ready to work on my teeth. Also, they are efficient and considerate of the patient's time." —Jack E.
"They got us in on time" —Catherine E.
"Much of his staff has been with him for a long time. For that reason, it helps me feel comfortable going to him." —David O.
"They are friendly." —Erik O.
"Dr Mattingly is very friendly and he makes you feel very at ease. His staff is also helpful and courteous." —Grant P.
"The professional staff" —Delynn P.
"He is a very good dentist." —Patti P.
"I like Dr Mattingly very much. I think he is a great dentist." —Galina S.
"I like Dr Mattingly and the hygienist." —Cora S.
"They are extremely professional." —Gary S.
"They are professional and the dental care is very good." —Judy S.
"He takes the time to listen to me and tries to satisfy my needs." —Milena S.
"They are very professional all the way around." —Robert T.
"The Dental hygienist is very good." —Monica T.
"We like everything. We've never had a problem." —Barbara T.
"The office staff is very nice and the hygienist is good." —Brenda M.
"He is a good dentist and they give good advise on dental care." —Angelo P.
"He explains what he is going to do." —Kevin
"He was very professional and courteous." —Stephanie S.
"They seem to be very fair. I had a filling that popped out after a few months and he fixed it for me without any charge." —Stanley S.
"He was on our dental plan." —Marie S.
"They are friendly." —Christopher W.
"He had flexible office hours and staff. He was very convenient." —Erika J.
"His office is very convenient." —Deborah D.
