Auto
Body
Contra Costa County
What did you like best about Livermore Collision Center, Inc.?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 12/28/2006 and 9/29/2007. Customer last names have been initialized for privacy.
“The
customer service was great and they do excellent body work.” - Yvette
T.
“I thought
they were very upfront and did quality work.” - Donald H.
“It's
a small shop and the service is very personable.” - Patricia M.
“They
are thorough and do meticulous work.” - John S.
“I've
brought in a few vehicles and I've been very pleased with their service.
Bill does a very honest and timely assessment.” - Jim W.
“They've
done work for me for the last twenty years. Whether it's a Jaguar, Mercedes
or a Lexus, they're always punctual and they do the work right.”
- Bruce C.
“He
kept us informed every step of the way. He also stuck to the estimate.”
- Donald A.
“I've
dealt with them on several occasions. They've always been courteous, professional
and prompt with their work. They provide excellent service.” - Carol
L.
“They
were friendly and got the work done on time without any problems.”
- Judy Z.
“They
were easy to do business with. They kept me informed about their progress
and the job was done right the first time.” - Trudy H.
“The
attention to detail and good work” - Doug A.
“I was
pleased with everything. I got very quick service.” - Martha D.
“I thought
they were very reasonable/ As a woman, I was treated fairly and they spoke
to me intelligently. Many other auto places talk to you as if you don't
know anything.” - Rene B.
“Bill
was pretty easy going. He didn't make it a difficult experienced and didn't
try to sell me things I didn't need.” - Steve C.
“They
were very efficient in all areas.” - Melinda L.
“They
provided good service, followed up well and they were quick and easy to
deal with.” - Bruce B.
“They
were upfront, fast and very customer oriented.” - Sav M.
“Their
courtesy, quality of work and timeliness” - Jeff G.
“They
gave me a lot of information and updated me know about the status of my
vehicle regularly. They do a very good job. The finished work was really
nice.” - Steve W.
“The
quality of work is great.” - Tony G.
“They
were easy to get along with. They also knew what they were doing and did
high-quality work for a reasonable price. Their shop is very organized.”
- Dennis F.
“They
took their time and made sure there were no dents. The quality of the
paint is excellent. It looks wonderful.” - Phyllis T.
“They
were fast and they did exactly what they said they were going to do for
the price they promised.” - Carla B.
“They
were very friendly and had a quick turnaround time.” - Amy R.
“They
were very professional, conscientious, personable and they followed through.
They got the job done.” - Barb C.
“They're
friendly, honest and I like their service.” - Marta M.
“Customer
service” - Kathleen J.
“Promptness,
friendliness, quality of workmanship, prices and honesty” - Marty
P.
“I liked
the quality of work. I can detect imperfection very easily, but I haven't
been able to see any flaw in their work. I think Bill Miller is a hands-on
kind of manager. He supervises well and the work is done on time for a
reasonable price.” - Abdi M.
“I liked
the service.” - Rich C.
“They
were quick, efficient and everything was quoted properly. There were no
hidden costs.” - Renee M.
“Their
staff” - Steve L.
“They're
really good and personable. Not only do they do extended repairs, they
also do custom work. He's a good painter and the job came out really nice.”
- Mr. O.
“I trust
them. I think they handled things in a timely manner.” - Tracy A.
“I liked
the quality of the finished work. They were timely and the estimates were
good.” - Dave J.
“They're
close to my house and they're friendly.” - Gerald M.
“The
owner was very straightforward and did exactly what he told me he would
do. The car was also finished as on time.” - Rich L.
“Everything
they told me they were going to do was done in the right amount of time.
They were very good.” - Polly E.
“They
were very friendly and personable.” - Lisa C.
“I liked
their timeliness. I knew exactly what I was going to be paying. He also
did a couple of extra things for free, so I was pleasantly surprised.”
- Dave A.
“They
were fair, easy to work with and they did good work.” - Charles C.
“They're
pretty straightforward.” - Joe G.
“They
were fast and did a great job.” - Danielle W.
“They
were pretty quick and did really clean work. It matched well with the
car.” - Anthony M.
“They
did the work they said they would do and it was ready when they said it
would be.” - Ellen L.
“It
was really easy to make an appointment. When I came to pick up my car,
I he put on the window wipers without charging me extra. He did more than
he needed to do. I was really happy with them.” - Laura S.
“It
was convenient and they were trustworthy.” - Joann C.
“They
were fast and they fixed the car. I got the car back on time.” -
Dave M.
“I liked
the owner. He was straightforward.” - Kathy J.
“I liked
the customer service. They provided very hands-on service with a lot of
care involved.” - Brad A.
“I liked
the fact that I didn't have to bring the car back. Everything was perfect
the first time.” - Chris T.
“The
expedience in which they did the job” - Tom R.
“The
quality of the work was excellent.” - Kris H.
“They
did the initial work within the time frame specified.” - Sharon A.
“The
friendliness and promptness” - Emmy O.
“They
did their work on time based on the schedule they gave me.” - Kenneth
F.
“The
personality of the people who work there” - Michael M.
“They
helped us through the whole process with the insurance because we hadn't
been in that kind of situation before. They were very helpful in telling
us how things worked, and they got our car repaired in a timely manner.
We were very satisfied.” - Mr. W.
“They
did good work in a pretty timely fashion.” - Bill S.
“Their
ability to do a seamless installation that matches without having to paint
the whole car” - Steve H.
“They
were easy to do business with.” - Paul R.
“They
were willing to talk to me about ways to make it affordable. They came
in on a Saturday. I was very pleased with that.” - John M.
“Bill
is very personable and friendly. He was willing to go out of his way to
do good work.” - Ian Q.
“They
did the work quickly and we were satisfied with the results.” - Gary
V.
“I like
their down-to-earth and straightforward approach. Their prices are also
competitive and they provided quality work. They're a small shop, so it's
easy to talk to the owner which I prefer over walking into a big shop
and getting ripped off.” - George P.
“I liked
how quickly the service was and how nice they were.” - Amy C.
“They
gave me detailed information.” - Lynda T.
“They
did a good job.” - Celeste, D.
“Their
flexibility in getting the job done” - John M.
“They
did a good job. My car looks great.” - Sharon E.
“I liked
their overall attitude. They did what they promised.” - Bill G.
“It
was pretty easy, quick and they did a good job.” - Lori N.
“They
were very professional.” - Jon W.
“They
got the job done.” - Gallo G.
“They
did everything quickly.” - Suzanne M.
“They
took pretty good care of me. They did a couple of things that weren't
on the estimate, but they didn't charge me.” - Pam E.
“They
were honest about the pricing. They got the work done quicker than they
originally estimated and for lower price.” - Reggie G.
“It
was finished on time and the work was good.” - George B.
“The
quality of the work” - Jim L.
“Bill
was nice and he did what he said he was going to do in reasonable amount
of time.” - Tom H.
“Their
personnel was good.” - Tom S.
“The
car was ready when they said it would be and they did a good job.”
- Mr. D.
“Friendly
customer service” - Aram B.
“The
ease of dealing with them and how they handled the insurance” - Sanders
T.
“The
car was damaged pretty severely, but the service was quick. When we got
the car back, the horn was fixed without an extra charge.” - Teresa
H.
“They're
very courteous. When I went in there with a problem that involved a minor
repair, the owner worked out a very economical way of fixing it for me.”
- John C.
“I liked
everything, their quickness, the good prices, the service and so forth.”
- Mickey P.
“They
did it quickly and nicely.” - Keith J.
“The
work was done as they said it would be.” - Michelle K.
“The
on-time service they gave me” - Patrick T.
“They
were quick.” - Rachel B.
“They
called and explained things to me. Everything went fine.” - Phil
R.
“They
gave straightforward answers and they were effective in helping me with
the insurance.” - David W.
“Personal
service” - Tim J.
“They
were pretty fast in getting it done.” - Cory N.
“They
were very professional and I got my car back quickly.” - Eva K.
“They're
friendly and on top of their work.” - Kim L.
“Location
and proximity” - Brian A.
“The man there was nice.” - Kimberly F.
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