What did you like best about H & H Cabinet?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/11/2003 and 3/19/2008. Customer last names have been initialized for privacy. 

"I think I like the personalized service." - S.C.

"Just their quality" - Mike F.

"Great product and great service" - Barbara B.

"I like the fact that it is a father and son business." - Jim B.

"We got exactly what we wanted. We were able to relay what we wanted and they look beautiful." - Tessa

"The cabinets" - Alex M.

"They are a custom-quality cabinet company. If there is anything wrong, they find a way to make it right." - L.C.

"I like the fact that the cabinets are real wood and custom designed." - Steve T.

"The design and the quality of the finish." - Gina

"It's all about customer satisfaction with them. If I have a problem, they will respond quickly. If someone is ahead of me, I understand the wait, and they are quick to follow up. The quality is the best." - Dave M.

"Cleanliness, quick, and reasonably priced." - Rob T.

"The work was excellent, and the quality was very good. I enjoyed working with Gary and the others." - Brian P.

"Customer service is excellent." - Jack

"They're adaptable to make changes. They had a professional attitude. The product was good." - Dave

"They are excellent to work with." - Andy

"Everything was great, the work was good." - Gina

"Quality of the workmanship, the drawings they prepare, the materials and the hardware are great." - Kip

"I like that they are personable, much better than Home Depot." - Mike L.

"The quality and the after sale service was great." - Ralph L.

"I know the owner, he's a good guy." - Roy C.

"The quality of work was good." - Roberta R.

"I told them exactly what I wanted and they did it within three weeks. I was completely satisfied with the work." - Janine R.

"I like the quality of their product." - Margie B.

"Gary and Jose are helpful and I like them. They are attentive and great with design." - Louis T.

"They worked with me on my project and they were very helpful with their suggestions." - Mike P.

"Combination of price and service." - Ross B.

"Quality of work." - John S.

"Service and quality of work." - Curtis L.

"Products and pricing." - Jack R.

"He's a friend of mine." - Charles O.

"Their knowledge, they helped me choose the wood and the color." - Paula W.

"I liked Jose." - Dave F.

"The quality and they were easy to work with." - John L.

"I've used them twice; prices are really good for a high quality product." - Paul R.

"They did a good job." - Ross

"Quality of the work." - Amalia

"The work they do is very nice; I've used them a few times." - Don P.

"Respond quickly" - Russ

"Customer service" - Deborah L.

"Quality is very good" - Mr. G.

"Established and been around for a long time"
- Ruben F.

"Customer service, estimated time was on time, workmanship was excellent, satisfied with choice of wood and color, suggestions offered, I was thrilled, and have recommended them to others right away for any remodeling needs for kitchen, they're very professional" - Evelyn J.

"Very nice and do good work, has been a customer for 25 years" - Karen B.

"Responsiveness to my needs" - Amanda B.

"Good pricing and gave me exactly what I wanted"
- Linda C.

"I could get a custom cabinet" - Bruce M.

"Customer service" - Bruce B.

"Cooperative and helpful, solved the dimension issues that arose as the project went forward"
- Brocchini Architects

"The quality of the material they use, they take the time and effort to do the job correctly the first time, quality of workmanship is excellent" - Mark B.

"Workmanship, well made" - Michael B.

"Do what they say they are going to do"
- Pelletier Construction

"Service Gary provides" - Cummings Construction

"The style, easy to satisfy us" - Patrick C.

"Family business, third generation, everything is custom work, not cheaper than any other place, however when you go to large custom cabinets shortcuts are taken in place of just doing good work on the wood while H&H can, very personal, very personable, principal people come out and do the measurements, concepts are understood very well, and if there are any misunderstandings or changes they get on it, they gladly do the extra modifications" - Kent D.

"The key is with whom you are speaking, Jose is very committed and he is the key guy" - Donald D.

"I can talk to the owner and to the workman if I need to, for anything, especially if I want to understand how things fit together, worked with me with the plans, nice finishes, I could select any door that I wanted" - Designers Eye

"Great attitude, open for changes, prices are reasonable" - Donna F.

"Measurements were great and the prices were good, the stain was picked together, great service"
- Jeannette F.

"They were great" - John G.

"Quality of the product, service and turnaround was excellent" - Tami C.

"Service was good, great quality cabinets" - Donna H.

"Dependable, do good work" - Leonard H.

"Professional, quality of their work is outstanding"
- Marty L.

"Able to work with custom design" - Gordon M.

"The cabinets came out the way we wanted" - Dan T.

"Good suggestions" - Howard P.

"Everything opens and shuts smoothly and it's beautiful. I had a design, I gave it to them and they did it exactly right and it came out just the way it looked in my mind" - Mr. P.

"Gary the owner is a great guy" - C.J.

"Really helpful, meticulous about it being done just right because it was all custom, friendly and helpful, happy with the quality, timing was reasonable"
- Ken T.

"Didn't mind that she came back with questions about the cabinets, very helpful, the work is beautiful"
- Dina

"Pretty trouble free" - Andrew P.

"Friendly and easy to work with and cabinet doors turned out very nice" - Ken W.

"Workmanship is good, bring the product to the job site, do the job in a timely manner" - John A.

"Material and prices" - Martin B.

"Customer service is great, did a great job" - Nick B.

"Reliable and honest" - Charles D.

"When I was unhappy they appeased me and they took care of it" - Mark F.

"The cabinets were made exactly as ordered"
- Mark F.

"Know them personally, quality of the work"
- Miguel G.

"Responsiveness and willingness to come out to the job site" - Vaughan L.

"Keep their word, when there was a mistake in the cabinets they immediately took care of it" - Nelson L.

"Customer commitment, we had two small projects and they still took care of us" - Matt M.

"Had a problem and they came back and fixed it, cabinets came out beautifully" - Jan S.

"Friendly service" - Dan M.

"The quality of their product and workmanship"
- Emilio E.

"Information at the time of the sale, recommendations, delivered within promised time" - Jerry D.

"They're a family business and you can really talk to them and get just what you want" - Karin L.

"Seem very professional" - Mr. A.

"Quality of the work and wood" - Dayle C.

"Approachable" - Anne C.

"They are a small shop and able to satisfy my needs in a prudent amount of time" - Rich H.

"It was well done" - Dennis S.

"I got what I expected on the outside but the drawers were inferior" - Mike V.

"Small company, personal attention" - Julianne V.

"Quality of work was great and a couple of corrections were made" - Paul B.

"During the remodel, I had a lot of contractors around and the quality of the experience always varies and sometimes it's how the contractors work together, at the end of the day the quality and the delivery were great" - Kip C.

"Really like the cabinets, reasonable price" - Chris R.

"Lars was a delightful man to deal with, earnest and aimed to please as was Jose in the shop" - Kathleen L.

"Personable" - Paul H.

"The pull out drawers" - Lou F.

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