Electrical Contractors

Contra Costa County

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What did you like best about Gentec Electrical Services?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/12/06 and 7/10/2008. Customer last names have been initialized for privacy.

"They were on time. The price seemed to be good." —F.C.

"I was very pleased with the quality of their work and how they dealt with their customers." —O.R.C.

"They did what they said they would do. They came on time, and they were very responsible." —Bill B.

"Their service, they seemed to know what they were doing." —Erika H.

"I liked everything that he did. He was very honest. I was pleased with him." —Jacquelyn S.

"Their technical knowledge, responsiveness, and efficiency, we were very pleased with them. I just spoke with them about another project. They were very responsive, courteous, and clean. They were more than accommodating." —Janie E.

"They went further than they had to. They were good at explaining issues, troubleshooting problems, and discussing options. They were courteous. Their technician could have put a Band-Aid on the problem, but he dug into it and found a potential issue for us. He identified the problem. They were really helpful." —Joshua B.

"They were efficient, on time, and professional. They did a good job." —Lon H.

"Easy and fast" —Nick M.

"He was very friendly and knowledgeable. He explained everything to me. He was a very respectful kid. I was very satisfied." —Steve B.

"They were qualified, and they did very good work. They were professional and very smart. They came up with some very innovative solutions to our problems. I was impressed with the final results. The people we worked with were good. They really made a difference." —A.C.

"Very dependable and personable" —Kathie P.

"Very polite, upfront, and efficient" —Kevin M.

"They were prompt and nice." —Nancy F.

"Their cleanliness" —Robert B.

"Their thoroughness, we were really happy with them." —Warren J.

"They were prompt, on time, and reasonably priced." —D.C.F.

"They seemed competent. They came to do a particular job, and they solved the problem." —Ben G.

"I thought the quality of the work was fine. The guy was polite and on time." —Elizabeth D.

"They came out and did what we wanted them to do." —Mark S.

"It was done quickly." —Mike R.

"It was all good. They installed the device well." —Michael S.

"The job they did works. The young man was pleasant and friendly." —Sandra S.

“They were here when they said they were going to be. They did a good job putting in our refrigeration unit. ” —M. P.

“They did a fine job, and they were quick and efficient.” —D. P.

“Their customer service was awesome, and I liked their quality workmanship.” —R. S.

“They were very personable, accommodating, and they seemed to know what they were doing.” —M. W.

“They were polite, and they had good rapport with the customer. It was a pleasure having them in our house.” —S. K.

“Joe was great, and they did a very professional job.” —J. S.

“They were personable, honest, and businesslike.” —T. G.

“They were considerate, friendly, on time, and the workmanship was great.” —E. I.

“I liked Joe and the quality of his work. He was timely, professional, and patient.” —N. W.

“The personal relationship was great. They took care of any problem and responded quickly.”
—D. K.

“I liked their flexibility when I started adding things on beyond the original contract.” —T. B.

“He does a real good job, and he comes out when he tells you he'll be here.” —D. M.

“They did the job quickly and efficiently.” —M. V.

“They did a good job for me.” —K.l E.

“They provide a full package. They have good quality service and a decent price.” —J. H.

“I felt that I could trust Joe. They did what they told me they were going to do.” —J. J.

“Prompt and courteous service” —P. V.

“They were pretty personable, and the customer service was good.” —G. R.

“I liked the fact that Joe was very informative, and his assistant Marshall was also very good.” —B. B.

“He showed up on time and did exactly what I wanted him to do. His prices were also reasonable, and I really liked his overall professionalism.” —B. B.

“They did good work, and they were honest.” —B. K.

“They were very friendly, on time, and they did a nice job.” —J. M.

“They did good work.” —C. G.

“They work with you collaboratively, they're friendly, and they do what they promise.” —F. R.

“They were very prompt and able to fix the wiring problem in the house.” —L. D.

“They were clean, professional, and they did the job in a very timely fashion.” —R. A.

“They were responsive to my needs, and they did the work in a very short time frame.” —J. R.

“They took care of any problem and did the work in a timely way.” —L. U.

“The finished product” —L. K.

“They were very courteous, on time, and they called when they weren't able to make the appointment. They also did a very neat job.” —M. A.

“They laid it out pretty well.” —J. H.

“Professionalism” —C. S.

“They were very reliable.” – Mr. B.

“They were courteous, trustworthy, and they stuck to business.” —J. W.

“We had a small issue with the lighting panel they put in, but they came right came back and took care of it. They were very prompt.” —L. H.

“Knowledgeable people” —S. C.

“Their availability and professionalism” —J. M.

“I liked getting ideas from them. They put in good lighting for us.” —W. W.

“Their personality” —W. W.

“He was very honest, and he corrected a problem during the initial installation of the lighting.” —R. W.

“They were prompt and upfront.” —J. M.

“I liked the good quality, responsiveness, and they delivered on what they said they were going to do.” —B. P.

“They're efficient.” —M. M.

“He is very involved with the clients.” —C. S.

“I liked their responsiveness and ability to go where we needed them. They also gave us a price estimate quickly.” —T. S.

“They show up when you ask them to and get the job done.” —K. K.

“The owner was very personable, and they went out of their way to meet our needs.” —T. F.

“I think they did a pretty good job.” —J. M.

“They were professional, reliable, they did good quality work.” —L. Y.

“Their price was competitive, and they were neat. They also worked quickly and cleaned up after the job was done.” —B. D.

“They were pretty efficient.” – Mr. B.

“They came out quickly.” —T. G.

“I like his knowledge of the lighting.” —A. O.

“They knew what they were doing.” —G. T.

“He's pretty easy to work with.” —R. D.

“The electricians were here on time.” —P. L.

“For the most part, they were very reliable.” —C.

“Their courtesy” —S. S.

“He was very personable.” —H. C.

“They were nice.” —M. N.

“That they showed up” —D. H.

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