Insurance -Auto & Home

Contra Costa County

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What did you like best about Fowler & Associates?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/27/2006 and 4/19/2008. Customer last names have been initialized for privacy. 

"They offered outstanding customer service, promptness, and professionalism. They were also very thorough and quick." -Angela J.

"They are very cooperative." -Cindy V.

"He did what he said he would do and he followed through. He saved me about $400." -Daniel T.

"They were very helpful, responsive, and they always called me back. They really helped me get the job done right. I thought they were great." -David B.

"The personalized, human manner in which I was dealt with" -Duff T.

"They're easy to get a hold of, they call me back right away, and I can access all of their services online. They're really easy to use." -Jaime B.

"They are excellent. They are very responsive and explain things clearly." -Joseph G.

"They made my insurance really cheap." -Kristin C.

"They have good prices and coverage." -Marielle D.

"They're cooperative, easy to use, inexpensive, and friendly." -Maurice T.

"Justin is very personable. He gets back to me in a timely manner." -Philip B.

"I like Justin. Whatever problems I have, I call and he helps me." -Sandor C.

"They're easy to use." -Shayne T.

"Justin is easy to get a hold of. He has been very helpful in finding me a better rate. He offers competitive rates." -Tea F.

"They took care of my auto and home insurance very satisfactorily." -Beth W.

"Good communication, they help me find something that fits my budget." -Danielle S.

"They have very good customer service. Justin is very cooperative, helpful, and thorough. He's a good guy." -Elaina E.

"I really like their financial services, and their asset management is a great tool." -Jamie K.

"He's always there when I need him to be. He always picks up the phone when I call." -Michael G.

"Justin is helpful." -Nicole B.

"Justin returns calls promptly." -Paul S.

"Justin was quick. He called and offered me a better rate. He seemed to be on top of it." -Stephanie M.

"They were efficient." -Travis R.

"They were very responsive." -George V.

"I like the payment plan and the customer service over the phone." -Keith L.

“I liked everything. It's easy to get a hold of him. He gets back to me right away and insures promptly.” -James A.

“They're very fast and responsive.” -Christian A.

“I like the fact that they are very personable.” -Tim A.

“He is very professional.” -Simon B.

“He's very friendly and he follows through excellently.” -Toby B.

“He was very patient, not aggressive and he showed me different options.” -Edwin C.

“It was convenient. He took care of the paperwork and all the details.” -Kevin C.

“He handled things promptly and was very responsive. He's a man of his word. He always provides me with answers.” -Gil C.

“It was simple and straightforward.” -Nick C.

“The guy came out and saw me when it was convenient for me. I felt that they were very timely and tried hard to fit into the client's schedule.” -Jay C.

“They accommodate my needs and bend over backwards for me. I feel that I get treated like a client should be treated.” -Cody C.

“Justin Fowler answered all my questions very honestly.” -Edward C.

“I liked his promptness in returning calls and he was very personable.” -Santiago C.

“He was very quick.” -Nicholas C.

“I liked their personalized service and they were very approachable.” -Ladan E.

“He was very prompt and available.” -Tatianna E.

“Justin is very attentive to my needs and his follow-through is fantastic.” -Jeffrey F.

“They are efficient and on top of their game.” -Patricia f.

“He is easy to get in touch with, very responsive and knowledgeable.” -Tea F.

“His customer service” -Sherry G.

“He is very personable, honest, upfront and he always gives me good advice.” -Stephanie g.

“He understood my situation and found the best insurance to suit my needs. I was very satisfied.” -Juan G.

“I liked the personal service I received. Justin was able to get all the proper forms to me right away and got my claim taken care of. He was very efficient.” -Bill H.

“Justin has been wonderful. He helped me get the insurance payment from another company.” -Leslie H.

“He was always accessible, returned phone calls and always took care of the issue immediately.” -Joanne K.

“He's very professional and courteous. He always responds promptly.” -Fred K.

“He helped me find the proper insurance company to deal with. He did a lot of research and was able to get me good rates.” -Christopher k.

“He was professional, and whatever I needed, he took care of. He gave me the best service and hospitality. He was very nice.” -Vinay K.

“He was prompt returning calls and made sure he found me the lowest rates.” -Steve L.

“I've been working on and off with him for about two years. He is professional and efficient. I get e-mails from him twice a month to keep me informed. He even gave me referrals when it really didn't benefit him to do that.” -Shane M.

“The broker was on top of things and returned my calls right away. He was able to get me all the information via e-mail and fax.” -Chantel M.

“He was pleasant to work with, helpful, attentive and very responsive.” -Selma M.

“The personalized service and immediate follow-up” -Keith M.

“I liked his responsiveness. His suggestions worked for my situation. He really looks out for the client's interests.” -Dimitri M.

“He accommodated us quickly in finding good insurance companies within the right price range.” -Harry M.

“He takes the time to do what you ask him to do.” -Matthew M.

“His efficiency and speed” -Janis O.

“You can reach him easily. He's very thorough, he gets back to us quickly and follows up very well.” -Keith O.

“He was very easy to work with and able to get my insurance at a fairly decent rate.” -Ryan Q.

“I've only been working with him for three months. They are friendly and they get everything taken care of in one day.” -Stephanie R.

“He's easy-going and helpful.” -Matthew R.

“He called back right away.” -Paul S.

“He always gives me the answers.” -Dawn S.

“He's a no-nonsense kind of person. He takes care of our needs in a concise and efficient manner.” -Michael S.

“He was efficient. He took care of everything.” -Nellie S.

“He was very attentive and quick.” -Cynthia S.

“Justin is very accommodating. He's there to answer your questions whenever you call him.” -Mark T.

“Everything went smoothly.” -Thomas W.

“The people at the office were very personable and knew me by name. They also knew what kind of insurance I had with them. If I had any questions, they would give me an answer right away.” -Philip B.

“He made a good effort in a difficult situation.” -Daniel B.

“He tries to answer all my questions. He is professional and nice to deal with.” -Lee C.

“The personal attention” -Jordan G.

“Their responsiveness” -Ellen G.

“Justin is thorough, upfront and he knows what he is doing.” -Bryce G.

“He was prompt, took care of business and knew what he was doing.” -Jennifer M.

“Very quick, responsive and easy to deal with” -Daniel P.

“He comes up with practical solutions. He's straightforward and honest without trying to impress or fool you.” -Patrick R.

“I liked his follow-up. He stays on top of things.” -Edgar R.

“Whenever I need any assistance or have any questions, he calls me back promptly. He answered all of my questions and was extremely helpful. When I needed help setting up my electronic payments, he helped me work it out and gave me a second chance.” -Michael S.

“He did an excellent job. He called me back promptly.” -Krista s.

“He put a lot of effort into finding me insurance.” -Vera S.

“He's very customer-oriented, he follows up well and his attitude is very good.” -Ann T.

“Justin is very helpful, knowledgeable and responsive.” -Barbara C.

“I liked the friendly and courteous service.” -Raymond C.

“He calls back.” -Tamara F.

“His rates are great and they're thorough.” -Sean F.

“Justin is very helpful and he sets everything up for us.” -Erik F.

“They were helpful and quick.” -Araceli F.

“He is very good at what he does. I am satisfied with the service I have received.” -Rye G.

“He was courteous and took care of business.” -Barah H.

“He's very responsive. He follows up well.” -Dave N.

“I like that they're prompt getting quotes.” -Joe R.

“He's very thorough, professional, he called me right back and answered my questions.” -Jack S.

“They seemed the only ones that carried flood insurance. They were referred to me by Liberty Mutual.” -Marlene A.

“He made everything go smoothly.” -David C.

“He found a policy that worked for us.” -Martha J.

“He got me good rates.” -Jenny L.

“They answered all our questions.” -Jay M.

“I liked the ease in which I get my insurance from them. It was quick too.” -Ivan S.

“His availability” -Lo H.

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